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Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands & grow their companies with a suite of marketing automation, multichannel campaign, CRM, & analytics tools.

The Mailchimp internship program started in 2013. In the past 7 years, weve had the privilege of bringing in some of the brightest, most talented college students from around the country to spend time with our teams. Our 12 week internship program was designed so that interns can grow their skill set, thrive in the Mailchimp community, & do meaningful work. They also have a lot of fun along the way! 

Start dates: May 17th & June 7th

Do you want to join a passionate team focused on driving customer-centric change? Do you enjoy working with data & helping others use it to make decisions? You have a unique opportunity to join Mailchimps Voice of Customer team, identify customer pain points, & inform the creation of new digital experiences. 

Qualities of an excellent CX Data Analyst:

  • Excited to leverage data to identify new customer pain points & experience improvement opportunities. 
  • Proven ability to synthesize insights across various data sources.
  • Initiative to design research project (survey / feedback questions) to gather more data when they do discover a material research question. 

What youll do here: 

  • Determining the story in the data in order to create & present relevant findings, analysis & recommendations to improve CSAT metrics. 
  • Explore & develop novel analytic solutions to address current business needs (e.g., customer insights, anomaly detection, impact forecasting, goal forecasting). 

Wed love to hear from you if you have: 

  • Experience with survey design & a mix of qualitative & quantitative data. 
  • Comfort with survey data, digital analytics, & working knowledge of statistics concepts 
  • Comfortable working with remote employees
  • Strong interpersonal skills 

Mailchimp is a founder-owned & highly profitable company headquartered in the heart of Atlanta in the historic Ponce City Market, right on the Beltline. Our purpose is to empower the underdog, & our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees & their families), and generous profit sharing. We hire humble, collaborative, & ambitious people, & give them endless opportunities to grow & succeed. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, & we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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