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CLEAR // biometric identity platform
New York City    Posted: Sunday, September 20, 2020
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CLEARs mission is to strengthen security & create frictionless experiences for consumers.  We believe you are you & by using your biometrics - your fingerprints, eyes, & face - we keep you moving.  Imagine a world where you can do virtually everything you need to breeze through the airport, buy a beer at the game, check-in at the doctors office, access your office building, & more without ever pulling out your wallet or phone. Now in 60+ airports & other venues nationwide, you are your ID, credit card, ticket, reservation & more with CLEAR.

Were defining & leading an entirely new industry, obsessing over our customers, & investing in great people to lead the way. Recently named on CNBCs Disruptor 50 List & winner of the SXSW Interactive Innovation Award, we're working tirelessly to create frictionless customer experiences for our 4+ million members across the country.

Reporting to the CTO, the Head of Infrastructure is principally responsible for company-wide technologies & practices that support the CLEAR platform & CLEAR employees.  Your purview will include cloud infrastructure, network, telephony, field technology, internal & external support operations, as well as all vendor management & department budgeting. 

Were seeking a customer-centric, technology forward, & respected thought-leader in the evolving world of infrastructure. You have successfully architected & implemented large scale enterprise solutions in agile, cloud environments with mission critical applications through a DevOps lens. You empower your teams with a player coach, servant leadership approach driven by metrics.  


What you will do:

  • Own oversight of CLEAR's core infrastructure including the system architecture, enabling scale, & monitoring 
  • Research the latest in infrastructure best practices, ensuring CLEARs continuous improvement.
  • Identify, develop, implement, & maintain technology processes across the company to meet company-wide information security & assurance needs.
  • Support application development efforts to incorporate new and/or additional infrastructure & automation to support critical business initiatives
  • Partner with relevant teams to stay in lock-step with software plans, testing, & deployment
  • Successfully manage all strategic vendor relations with the goal of optimizing the infrastructure portfolio 
  • Work with engineering, product, & business leads to drive efficient & cost-effective utilization of CLEARs infrastructure investment

Who you are:

  • 10+ years experience managing teams in a 24x7 operational environment 
  • Deep understanding & hands-on design, application, & operation of cloud based services (AWS preferred)
  • Experience managing a geographically distributed network of end-user devices, encompassing point-of-sale type appliances, purpose-built kiosks, & traditional end-user-compute endpoints (laptops, mobile)
  • Experience in DevOps & DevSecOps, with a proven track record of leading teams to transform the efforts of an engineering organization
  • Experienced working with diverse systems & a large infrastructure requiring the highest level of security needs
  • Experience with regulatory, compliance, & audit requirements such as FISMA/FedRAMP, HIPAA, PCI, & SOC2 & how to design & operate infrastructure & DevSecOps practices within them
  • You constantly ask for the why to influence business leaders on industry trends & emerging technologies in anticipation of new processes & system alterations; youre comfortable challenging the status quo in support of technology excellence
  • Proven oversight of vendor relationships, budget management, & infrastructure cost accounting.  Prior PnL responsibilities a plus 
  • Impeccable collaboration & communication excellence, across levels & stakeholders


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