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Rent The Runway // designer dresses & accessories rental
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About Us: 

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Job:

The Manager, Reliability Engineering is responsible for overseeing all maintenance & janitorial functions within a warehousing facility.  They are responsible for all machinery including cleaning equipment (washers, dryers, & spotting stations), supporting infrastructure (boilers, generators, & air compressors), finishing equipment (autobaggers & steam tunnels), conveyance (monorail system & package sorter as applicable), HVAC & all other mechanical devices within the facility. They are responsible for engaging their team to maintain the highest levels of safety, production, cost & quality while maintaining a positive employee experience. The Facilities Manager is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy & compassion for associates, & the passion & leadership to stand up for them when the time arises.

What Youll Do:

  • Responsible for managing & overseeing facilities & janitorial teams across two of four shifts in the operation, including monitoring performance, providing feedback, & developing talent. Youll be responsible for managing two shifts covering three buildings: 55 Metro, 100 Metro & 10J Headquarters.  You will report directly to the Sr. Facilities Manager responsible for the three locations in NJ & NY. 
  • Shift schedule is 3:00PM-12:30AM M-F flex schedule to cover weekends alternating with Sr. Facilities Manager. Hours subject to change as needed to ensure supervision of the maintenance team. 
  • Actively lead with safety, production, cost & quality at the forefront of all decision making
    • Meet KPIs for machine operations & provide input for additional metrics that improve performance of the department.. 
    • Identify root cause issues, create programs & plans to improve & drive long term, sustainable & repeatable solutions to improve all metrics in the department
  • Become an expert in all RTR automation equipment
  • Responsible for inventory management & storage of spare part equipment inventory & dry cleaning supplies, solvents, detergents & spotting chemicals 
  • Partner with Procurement  for ordering & maintaining necessary supply levels for: spare parts, cleaning supplies, & necessary equipment needed for repairs
  • Responsible for non-hazardous waste manifest & removal schedule
  • Develop & document preventative maintenance routines, schedules & SOPs
  • Ensure operations are up to industry safety & cleanliness standard 
  • Drive performance & process changes based on lean initiatives to drive operational efficiency & quality customer service
  • Maintain strong working knowledge of all processes & policies 
  • Ownership & accountability for teams daily decision making & execution
  • Communicate across all levels of the operation
  • Enforce safety guidelines, cleanliness & security standards


About You:

  • 3-8 years of related experience working in manufacturing, warehouse or industrial environment including oversight of large scale warehouse systems & equipment
  • 2-5 years experience leading & developing people & teams & warehouse systems & equipment
  • Experience with Kaizen & Lean Manufacturing techniques
  • Experience managing a budget
  • Experience with developing/documenting procedures/SOPs/maintenance routines
  • Capable of making decisions independently 
  • Have a positive, can-do attitude & excellent interpersonal skills
  • Strong written & verbal communication
  • Strong planning & organizational skills
  • Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
  • Forward-thinkers with the ability to articulate point of view & improve processes 
  • Must operate with a sense of urgency & have attention to detail 
  • Align with the company's Core Values to ensure a world class customer experience
  • Ability to lift up to a maximum of 50 lbs based on needs of the role
  • Ability to work flex shifts, hours, nights & weekends as business dictates
  • Experience in one or more of the following trades: steamfitting, pipefitting, electrical, refrigeration, chillers & conveyance 
  • Knowledge of installation & maintenance of hydraulic & pneumatic components of machines & equipment including dry cleaning, laundry, refrigeration, compressors, pumps, HVAC a plus
  • Black seal boiler license a plus


At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our inclusive benefits include, but are not limited to:

  • Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Exclusive employee subscription & rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • 401k match - an investment in your future.
  • Company wide events & outings - our team spirit is no joke - we know how to have fun!


RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you & if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy & applicable law.   

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 & over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing & characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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