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Alfred // digital & in-home concierge services
Media, Full Time    New York City    Posted: Wednesday, June 10, 2020
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Your role in our mission

Were on a mission to build intuitive, personal help & anticipatory technology into one of the most important spaces in our lives: the home. As a startup at the intersection of four multi-billion dollar industries real estate, technology, service & commerce Hello Alfred is a new kind of company, one thats trusted to serve consumers past their front door.

Cultivating trust with consumers, with our real estate partners, with our service & brand partners, & between our markets is essential to our success, & our voice & messaging play a critical part in that. Our Senior Copywriter will have a strong command of language, exceptional attention to detail, & be self-motivated, efficient, & collaborative across all content formats & channels. They will write the tone of voice for our new brand as we relaunch this summer.

How you'll help us be successful

  • Use language to drive clarity surrounding our product ecosystem & and values, simplify, simplify, simplify
  • Create a clear tone of voice for our new brand
  • Build trust with consumers & in the marketplace through polished, human-centric messaging
  • Liaise with cross-functional internal teams to assist with partner-facing marketing materials, strategic communications, & brand outputs
  • Serve as an internal steward of our brand voice & maintain accountability for copy company-wide

What superpowers you'll use

  • Strategic - your copy should do more than sound nice; it should drive impact
  • Collaborative - be willing to accept feedback & actively seek to invite others to the table
  • Flexible - be able to switch from one project to another at a moments notice & willing to accept that priorities may shift
  • Autonomous - able to engage with team members & manage your time

Who you are

  • 6+ years experience writing copy for B2C brands; startup and/or publishing experience highly preferred
  • Bachelors degree or equivalent work experience
  • Proven ability to develop messaging that drives measurable results
  • Exceptional portfolio that demonstrates ability to work across & optimize for multiple channels
  • Willingness to take on projects big & small, upholding a uniformly high bar for quality across the board

You'll connect with us if you

  • Practice empathy
  • Conduct yourself with the highest integrity
  • Are thoughtful, self-reflective & always open to growing
  • Speak up with radical candor
  • Approach your work like an owner
  • Have a high & ever-climbing bar for excellence
  • Always do things the right way, even when its harder
  • Believe that #oneteam is greater than the sum of its parts
  • Leave no loops unclosed
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