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Braze // lifecycle engagement platform for brands
San Francisco    Posted: Thursday, November 28, 2019
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Braze delivers customer experiences across email, mobile, SMS, & web. Customers, including Seamless, HBO, Disney, Urban Outfitters, & Venmo use the Braze platform to facilitate real-time experiences between brands & consumers in a more authentic & human way. And we do it at scale each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019. The company has also been named on the Forbes Cloud 100 Magazines 2019 Best Places to Work, & Crain's 2019 Best Places to Work in NYC lists.


As a People Business Partner, you will serve as a trusted resource & confidant to employees, a strategic consultant to management on employee relations issues, & lead human resources initiatives. You will be empowered to have direct ownership over a variety of projects & work. This role will be based at our San Francisco office & is an awesome opportunity to bring your people relations experience to a fast-growing tech company.

Here are some of the things youll do:

  • Provide guidance & assistance to management on a broad range of HR policies & compliance, practices, & programs
  • Act as a thought partner with managers to improve departmental people-related priorities
  • Advise employees by taking a consultative approach to help them enhance their working relationships, plan & execute on their career goals, & be impactful & successful contributors to the Braze team
  • Serve as an initial point of contact & intermediary for managers & employees, & offer advice, counseling, & training on employee relations matters
  • Be both an advocate for employees and a champion for the business
  • Work hand-in-hand with leadership & management to diagnose organizational design & development needs; increase employee motivation, engagement, productivity, & retention; recommend & implement solutions to continuously build morale; & drive our engaging & exciting culture!
  • Coach leadership & management on workforce & succession planning to identify & take action on critical talent
  • Evaluate training programs & determine training needs for both individuals & teams
  • Analyze workforce trends utilizing technology & data with the People Operations team
  • Build & implement people-focused programs that align with Brazes mission, values, culture, & goals
  • Serve as a valued partner to other People team functions (People Operations, Talent Acquisition, Learning & Development, & Operational Excellence)


Youre a highly-motivated, enthusiastic, & passionate HR practitioner who is able to balance the needs of the business with the needs of our people!

Specifically, you have:

  • 1-2+ years of specific HR business partner experience (start-up/tech industry experience preferred, supporting a non-headquarters regional office)
  • 3-5+ years of full-time professional work experience (business & HR experience preferred)
  • A strong understanding & experience with HR best practices & employee relations
  • Excellent verbal & written communication, & cross-functional collaboration skills
  • A strategic mindset and a roll-up-your-sleeves attitude -- no task is too small for you
  • Ability to deal with ambiguity & be adaptable as situations require
  • Robust multitasking skills & comfort wearing many hats at once


  • Competitive compensation that includes equity
  • Flexible time off policy to balance your work & life
  • Free daily lunch & fully stocked kitchen with snacks & beverages
  • Excellent medical, dental, & vision coverage for you & your dependents
  • Life insurance, commuter benefits, & parental leave plans
  • Collaborative, transparent, & fun loving office culture

In addition, this position is exempt under the provisions of the Fair Labor Standards Act.

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