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Rent The Runway // designer dresses & accessories rental
Secaucus, NJ    Posted: Friday, December 11, 2020
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About Us:

At Rent the Runway, our mission is to make women feel empowered & self-confident every single day by combining best in class technology, logistics, & customer service. Since our launch in 2009, weve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - & we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the cloud & believe that every person globally will soon have a subscription to fashion. We are proud to be both a profitable & fast-growing business, with a loyal 11 million members who believe that rental is the future. 


The Team Lead is responsible for managing workflow assignments in a  specific department within a fulfillment & distribution environment. They assist management with safety, production, cost & quality all while driving a positive employee experience.  A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy & compassion for associates, & the passion & leadership to stand up for them when the time arises. 


  • Maintain strong working knowledge of all processes & policies 
  • Assist Operations Managers with the assignment of daily work responsibilities including allocating labor, leading shift start-up meetings & communicating with other departments
  • Quickly recognize, diagnose & solve workflow challenges for associates & partner with leadership to resolve issues as needed
  • Actively lead with safety, production, cost & quality at the forefront of all decision making
  • Be patient, have strong communication skills & the capability to give & receive effective feedback (eg. timely daily feedback in a training capacity, not disciplinary discussion)
  • Communicate cross-departmentally 
  • Implement & monitor continuous improvement processes for the team 
  • Manage, coordinate & track daily attendance & break periods 
  • Track & report labor hours & UPH
  • Verify SOP/PMV compliance for assigned department & ensure work stations are kept neat, clean & organized
  • Continue the onboarding process & ramp-up period post training
  • Be comfortable speaking in front of groups of all sizes
  • Support teams through change & embrace continuous improvement
  • Partner with trainers & leadership to maintain & apply learning tools
  • Communicate feedback to better the operation & the employee experience
  • Communicate & cooperate with team members & leadership
  • Enforce safety guidelines, cleanliness & security standards
  • Take on additional duties as assigned by leadership
  • Proficient in warehouse management software


  • Education beyond high school & prior experience leading teams is a plus
  • Have a positive, can-do attitude & excellent interpersonal skills
  • Ability to work flex shifts, hours, nights & weekends as the business dictates
  • Strong written & verbal communication; bilingual in Spanish is a plus
  • Intermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
  • Forward thinkers with the ability to articulate point of view & improve processes 
  • Enforce safety guidelines, cleanliness & security standards
  • Ability to quickly recognize, diagnose & solve for challenges & workflow for associates in partnership with leadership
  • Must operate with a sense of urgency  & have attention to detail 
  • Align with the company's core values to ensure a world class customer experience
  • Ability to lift a maximum of 50 lbs based on needs of the role


At Rent the Runway, were committed to the happiness & well-being of our employees & aim to create a workplace that fosters both personal & professional growth. Our benefits include, but are not limited to: 

  • Generous Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention. 
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • Industry leading 401k match - an investment in your future. 
  • Many other amazing perks!

Rent the Runway is an Equal Opportunity Employer. Rent the Runway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.

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