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HelloFresh // meal kit delivery
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Job Description: 

Factor is a premium healthy meal delivery service that offers a full menu of nutrient-rich meals optimized by registered dietitians & prepared by gourmet chefs. From professional athletes to first-time gym-goers, each meal is nutritionally optimized to support anybody striving to live a healthy & active lifestyle. As a registered dietitian for Factor, you will be working with customers as an expert in the nutrition space to provide high-quality nutrition consultations that will directly impact their health & wellness.

You will

  • Provide high-quality, virtual nutrition consultations for prospective & current customers 
  • During the consultation, you will answer nutrition-related & brand-related questions & use motivational interviewing principles to develop & set goals
  • Following the consultation, you will provide supportive follow-up via email
  • Build & maintain customer & client relationships to promote customer retention & brand loyalty
  • Create nutrition educational materials to provide increased value for the customer
  • Assist with nutrition-related customer questions 
  • Provide enhanced mentorship to the part-time nutrition coaching team
  • Foster the communication of Factors nutrition philosophy to the customer through team education & content creation
  • Partner with nutrition consult team supervisor to train new staff members & maintain up-to-date training material 
  • Generate, research & pitch ideas for blog post content
  • Support the nutrition team with weekly data-entry tasks
  • Assist with special projects 

You are

  • A dynamic leader - Youre passionate about helping others excel individually as well as towards a team goal 
  • Customer-centric - You go above & beyond in helping customers meet their nutrition-related goals
  • Data-driven - You make strategic decisions based on analyses of data
  • Detail-oriented - Youre highly observant & take additional steps to ensure data are entered accurately
  • Collaborative - You actively involve cross-functional team members to help you solve problems & achieve team goals
  • Improvement-oriented - You continually evaluate processes & programs to effect positive change 
  • Adaptable - You thrive in high-growth, fast-paced environment
  • Experienced in motivational interviewing & can effectively manage time during a nutrition consultation
  • Able to work well with people & have an easy time relating & connecting with your clients to elicit habit change
  • Proactive in following up with clients to keep them engaged & focused on their goals
  • Detail-oriented
  • Excellent at verbal & written communication
  • Able to excel in a fast-paced environment
  • Available to work one weekend shift per month

At a minimum, you have

  • Registered Dietitian credentials
  • Bachelors or masters degree from an accredited university 
  • Previous supervisory or leadership experience
  • Solid computer skills including G suite (Google Docs, Sheets, & Slides)
  • Strong written & verbal communication skills 

It is the policy of HelloFresh/Factor not to discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, because they are a protected veteran, or any other protected classification under federal, state, or local law.

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