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LendKey // lending-as-a-service for banks & credit unions
Cincinnati, Ohio, United States    Posted: Friday, June 14, 2019
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Part of LendKeys business & service provided to clients (financial institutions) is that LendKey handles the Financial Operations of the entire lifecycle of a loan thats originated on the LendKey platform. That includes everything from pulling funds from lenders to disbursement of funds to schools & executing borrower payments & refunds, as well as managing other steps in the FinOps process. Financial Operations also handles the School Hotline & assists in eligibility questions, as well as provide assistance for loan changes.

We are looking for a FinOps Associate to join our Finance team & be a part of this integral piece of our business. A background in Finance or Operations is a plus, but not required. Qualities that are a requirement include someone that is detail-oriented, self-driven, & is a team-player. LendKey is growing organization so flexibility is also key.

What you'll do:

  • Be responsible for the day-to-day interactions with schools
    • Certification outreach to schools
    • Documenting outreach
    • Reporting successes
    • Answer eligibility questions
  • Ensure prompt completion of loan processing, including the processing of school certifications
  • Build rapport with internal & external stakeholders; actively listen to stakeholders' requests & inquiries
  • Evaluate & make decisions using critical thinking skills to solve problems
  • Manage & utilize time effectively, as well as assist others within the Financial Operations team
  • Attend weekly team meetings
  • 1:1 meetings with Financial Operations Manager
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