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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Friday, April 24, 2020
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Warby Parker is looking for a highly-motivated Quality Lead to help oversee quality operations at our 3PL facility in Greenwood, IN. Ideal candidates are passionate about delivering a world-class customer experience & impacting one of our customers first touchpoints with Warby Parker.


  • Support quality team, ensuring adherence to quality standards & guidelines
  • Become an expert on all quality business systems & processes
  • Perform administrative duties, including data entry, reporting, & staffing/resource allocation
  • Train & onboard all new team members
  • Conduct ongoing quality audits daily & adjust processes, as needed
  • Maintain safe & healthy work environment for quality team
  • Motivate team to meet daily goals while maintaining operational efficiency
  • Coordinate with facility management daily to ensure seamless operations

Who you are:

  • A strong leader willing to do whatever it takes to get the job done right
  • Positive & self-motivated
  • An efficient communicator (both online & offline!)
  • Highly attentive to detail & organized
  • Comfortable working in a fast-paced environment
  • Capable of standing and/or walking for up to 10 hours
  • Able to push, pull, squat, bend, & reach with or without reasonable accommodation
  • Not on the Officer of Inspector General's List of Excluded Individuals/Entities (LEIE)
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