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Pendo // platform for product experiences
 
Sales, Full Time    New York City, San Francisco, Raleigh, NC    Posted: Thursday, February 18, 2021
 
   
 
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JOB DETAILS
 

You are passionate about sales, you know & appreciate how sellers & sales leaders are motivated, & how to help them become highly effective producers. You are looking for the next step in your career & want to stand in front of an entire sales organization to deliver, reinforce, & coach reps on how best to leverage our sales methodology & sales processes. You love coaching & guiding sellers through change management & continuous improvement.

Responsibilities

  • Partner with onboarding manager(s) to create methodology-specific curriculum to be embedded in onboarding plans across the sales organization
    Ex: Facilitate session in sales onboarding focused on sales methodology, messaging, value framework, customer engagement process & customer engagement model. 
  • Partner with enablement manager(s) to create content in LMS to be accessed as just-in-time micro-learning for both onboarding & ongoing training
  • Partner with enablement manager(s) & sales leaders to create learning paths for role-specific understanding of deeper knowledge of the methodology & how to take it from theory to application in our core sales roles.
    Ex: Determining what aspects a Sales Development Representative would need to master versus an Account Executive vs. a Sales Engineer
  • Become a Certified Force Management Facilitator via the T3 course; facilitate the methodology workshops internally across the organization.
  • Partner with sales leadership to ensure manager expertise in methodology & work to create scalable coaching strategies intended to reinforce the concepts, ensure application & knowledge transfer.  
  • Work cross-functionally as an internal expert & consultant key partners (marketing, success, product, revenue operations, etc) to ensure content & tools reinforce the concepts of the methodology. 
  • Promote a culture of data-driven continuous improvement & recognition; measure & track adoption & effectiveness.
    Ex: Understand & report on adoption metrics & revenue attribution for top adopters. Determine a process to recognize & reward individuals that demonstrate ideal behaviors.

About You

  • 5+ years working in a SaaS organization with experience in sales, sales enablement or sales training
  • Experience with onboarding pre-sales & sales teams in the SaaS environment
  • Experience with MEDDPICC & Force Management messaging framework & process
  • Force Management T3 certified is a plus (willing to become certified is a must) 
  • Experience in curriculum development, training, & delivery
  • Experience with Salesforce, Outreach, CMS, LMS
  • Proven project & time management skills in a fast-paced environment
  • Excellent verbal, written & interpersonal communication skills
  • Must be a quick learner, self-starter & have the ability to work with minimal supervision in a fast-paced environment
  • Competent presentation skills for online or classroom training delivery
  • Ability to travel as necessary
 
 
 
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