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Yext // providing brand-verified answers to consumer questions
New York City    Posted: Saturday, April 03, 2021
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The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions wherever people search. Starting with the company website, then extending across search engines & voice assistants, businesses around the world, like Taco Bell, Marriott, & Jaguar Land Roveras well as organizations like the U.S. State Departmenttrust Yext to radically improve the search experience on their websites & across the entire search ecosystem.

Yext is seeking a motivated, creative, self-sufficient, & high energy Global Bid Desk Manager, RFP to join our RFP team to learn & grow within a fast-paced organization.  This role will be responsible for developing proposals, bids, or other documents describing Yext products, services, & organization in response to requests from prospective clients. You will be in right in the middle of developing proposals that will not only accelerate the sales cycle but will also help our sales team close more deals! You will collaborate with members of the SE, PMM, PM, & Engineering teams, & other subject matter experts to ensure content is complete, accurate, & timely. You will be responsible for curating the product & technical content in our database tool, RFPIO, & you will play a critical role in optimizing RFPs & deal processes.  This growing team is already making an incredible impact & we want you to help us make even more!

What Youll Do

  • Review RFX requests as they come in to prepare for intake call with sales team
  • Work with other RFP team members & sales team to determine the strategy for response (pain points, win themes customer questions etc. )
  • Work closely with extended team (SMEs, SEs, vertical experts, etc.) to build responses
  • Use the RFPIO database to answer RFP questions & being able to customize those answers according to client needs
  • Work closely with SMEs to manage the product & technical portions of the database
  • Update job knowledge by participating in educational initiatives; maintaining personal networks.

 What You Have

  • Familiarity with Yex's offerings & the ability & interest to learn our product & platform
  • Highly developed interpersonal skills
  • Strong project management skills
  • High attention to detail
  • The ability to work under tight deadlines
  • Excellent communicator & consensus builder across all functions & levels of an organization
  • Can see the big picture & understand how to align execution to support & drive the larger vision
  • A drive to succeed & eagerness to learn & grow professionally
  • A willingness to jump in wherever you feel you can provide value
  • Able to articulate their ideas in a confident manner
  • Enjoys learning product & industry, & is proactive in being in the know about changes & additions
  • Enjoys building best of breed solutions for our clients/prospects
  • Is proactive in finding ways to make our data & responses better, not having to be micromanaged
  • being able to juggle/coordinate multiple tight deadlines
  • BA/BS degree with 3+ years of professional experience.
  • Preferred professional experience in deal desk/RFP/Sales Operations, sales, product, marketing, or technical operations roles

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.


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