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Neverware // operating system developer
Engineering, Full Time    New York City    Posted: Tuesday, June 11, 2019
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Who We Are:
Neverware's flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, & of course, performance-whether your computer is brand new or 10 years old. With CloudReady, schools & enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs & Macs into simple, secure, & fast machines that provide the same user experience & management as Chromebooks. As covered by media outlets such as the Wall Street Journal, CNN, CNET, LifeHacker & TechTarget, CloudReady is disrupting the way organizations think about hardware refreshes while enabling affordable, secure access to modern technology. A VC-backed organization, Neverware's investors include Khosla Ventures, General Catalyst, & Rethink Education. Our partners include Google, Microsoft, Amazon Web Services, Samsung, & more. 

Take a proactive role in the creation, prioritization, & execution of manual test scripts used by our Quality Assurance team to identify any & all unexpected changes in product functionality across areas like:
CloudReady features & functionality
Supported hardware components & models
3rd party enterprise infrastructure & peripherals
Important 3rd party software/websites
Ensure that engineers receive ongoing testing & feedback on all work as it is completed
Contribute to the ever-improving workflow of the Quality Assurance department to increase efficiency & eliminate sources of error.
Maintain an exceptional standard of thoroughness & accountability in executing on cross-departmental commitments & contributing to timely releases.
Serve as a resource & escalation point for other departments by:
Helping maintain a well-documented library of software, hardware, & infrastructure for testing & reference 
Interfacing with Sales, Support, & Product to help identify stability issues & resolve customer concerns.

Experience working in Quality Assurance on a software or hardware product
Track record of excellent documentation, communication, & collaboration
Ability to deliver on commitments while navigating multiple unknowns, imperfect information, & competing priorities
Comfortable working in scenarios without best practice, requiring improvisation & creativity

Familiarity with Linux, Chrome OS, & the wider OS market
Experience with Zephyr for Jira or other test management software
Experience testing complex systems that combine both first & third party hardware & software
Comfort with PC hardware, down to individual major components
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