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Warby Parker // boutique-quality eyewear retailer
Product, Full Time    New York City    Posted: Monday, July 11, 2022
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Warby Parker is on the lookout for a collaborative, highly motivated, & resourceful Manager to join the Creative Operations team. In this role, you will be responsible for the coordination & scheduling of work that flows through the Brand Design department, keeping the team on task & on time. Reporting to the Creative Operations Senior Manager you will work closely with the Brand Design team as well as with key cross-functional partners; shaping the creative process for efficiency & scalability. Strong communication, creative problem-solving skills, & the ability to develop cross-functional relationships are essential. Sound like your cup of tea (or coffee, or yerba mate)? Keep reading! 

What youll do: 

  • Oversee & facilitate project & budget management & production & escalate critical issues that affect project deadlines or deliverables in a timely manner
  • Collaborate with the integrated Brand Management team (and other cross-functional partners) to identify the scope, timelines, activities, & resources needed to successfully complete all assigned projects
  • Synthesize project plans into actionable tasks, creating project teams & driving process methods
  • Communicate clear & actionable creative feedback to the team, distill information from cross functional partners & stakeholders, evaluate scope & arrange for revision timing accordingly 
  • Partner with the brand managers & Creative Operations Senior Manager to manage creative workflow, resource allocation, scheduling & workload, & other team logisticsbalancing business-as-usual work with new strategic initiatives 
  • Contribute to Creative Operations process, maintenance, & improvement to develop & scale Brand Design framework systems & processes encompassing the key project areas: copy, graphic design, photo & video production, photo studio, print production, & visuals
  • Ensure seamless integration & improvement of systems & software for maximum efficiency, providing  organizational, technical, & logistical support whenever needed 
  • Develop statistical reports & leverage data to identify trends & provide detailed recommendations using Jira, our project management software

Who you are: 

  • Backed by 5+ years of project management and/or creative operations experience
  • Proficient with project management software; prior experience with Jira is preferred Knowledgeable about project management methodologies & understanding of creative projects & workflows
  • A master time manager whos extremely organized, detail-oriented, & skilled at multitasking (spreadsheets make your heart beat)
  • A respectful, collaborative team player who thrives in a fast-moving environment 
  • Ready to become a proud Warby Parker ambassador & gatekeeper of the brands personality & vision
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra Credit: 

  • Integrated brand marketing experience in an e-commerce startup


About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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