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Conductor // content marketing platform
Sales, Full Time    New York, New York    Posted: Saturday, April 03, 2021
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We're seeking an Account Manager to be the quarterback that orchestrates the alignment of SEO, content, & web teams for our growing portfolio of customers to gain the maximum benefit & adoption of our award-winning software platform, Conductor Searchlight.  

In this role, you will coordinate cross-functional efforts between the three core disciplines of organic marketing: SEO, Content, & Web.  You will develop creative solutions to help our customers prioritize SEO across their organization, recommend best practices for a successful SEO initiative based on their experience & knowledge, & earn the credibility needed to build a strong relationship.

Successful Account Manager need experience:

  • Working with SEO, content, & website teams in an agency or larger company.
  • Bringing teams together within organizations & orchestrating their collaboration.
  • Creating compelling reports & finding the story in the data to tie SEO impact to business impact.
  • Driving engagement with executive sponsors to facilitate enablement & adoption across organizations.

Additionally, You Will:

  • Have an ear for discovery & a deep desire to understand the customers needs & business.
  • Be able to prioritize projects & time-manage effectively.
  • Thrive in high-speed environments & see challenges as opportunities for our customers.
  • Be comfortable being responsible for the orchestration of a portfolio of enterprise customers with the goal of driving renewals to successful completion & identifying expansion opportunities.
  • Work hand-in-hand with our SEO Success Managers to ensure customers take action & implement recommendations.
  • Serve as the escalation point for issues relating to client satisfaction & platform engagement.
  • Work collaboratively with internal teams in Sales, Marketing, & Research & Development to ensure the best possible experience for our customers.
  • Leverage resources to develop new & exciting ways to engage with Conductor customers at scale.
  • Have a proven track record managing customer relationships with businesses in various industries.
  • Have strong verbal & written communication skills, client presentation skills, & are adept at identifying risks.
  • Have the proven ability to manage projects to successful completion, multi-task, & work within tight deadlines.
  • Possesses the ability to manage tough conversations in a professional & solution-oriented manner.

We're Excited if You Have:

  • A Four-year BA/BS degree.
  • 2+ years of account management experience in organic marketing.
  • Organizing organic marketing efforts or account management at a marketing SaaS a plus.
  • Proficiency in Salesforce, PowerPoint, Excel, Google Slides, & Google Sheets.

We'd love to hear from you if you're inspired by Conductor's mission to be customer first & people first. Our team is pioneering, collaborative, & passionate about helping people together through meaningful content & marketing strategies. Conductor is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.

Disclosure: Conductor cares about your privacy. We are committed to maintaining your trust by protecting & processing your Personal Information that you provide to us in accordance with Greenhouse's Privacy Policy. Please take a moment to review before submitting your application.

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