NuORDER is a venture-backed, B2B eCommerce technology company revolutionizing the way the $130 billion wholesale business is done. Since 2011, we've offered a platform to empower brands & retailers to conduct their business in a smarter, modern, more efficient way & 100% online. We're digitizing the buying process & currently partnering with over 1,200 brands & 500,000 retailers within different verticals to provide a central place to browse different products & catalogs, access up-to-the-minute sales & inventory data, & place orders any time of day, even via mobile.
Professional Services staff engage in onboarding, data integration, & consulting projects for customers & partners of NuORDER. Reporting into the Sr. Director of Services, the Engagement Manager is responsible for the scoping & execution of these engagements. Responsibilities include clarifying & evangelizing NuORDER's features & capabilities, determining appropriate initiatives for a given customer, scoping & pricing engagements, & ultimately delivering solutions on time & within budget. Additionally, you will act as a change agent helping customers understand how their current wholesaling & B2B processes can be improved & the benefits of replacing their current tools with NuORDER. This position manages the overall service delivery & serves as the primary escalation point & customer sponsor. Your success will derive from your superior communication skills, solution expertise, customer centricity, high degree of organization, & ability to thrive in a fast-paced cross-functional team environment. This position can be based in our Los Angeles or New York City office.