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Zola // wedding registry for the modern couple
New York    Posted: Thursday, October 08, 2020
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Zola is seeking a People Operations Manager to provide essential day-to-day people operations support in a high-performing working environment. This role will help to deliver & support high-impact Talent initiatives & develop efficient processes across the HR function. This role will also serve as a dedicated business partner to assigned departments within the organization.  Were looking for a utility player who can produce results wherever the talent needs are.   You must love a fast paced & collaborative culture where no two days are the same.


  • Serve as business partner to assigned departments, building trusting relationships with employees at all levels.  Provide coaching, support & development for key stakeholders.
  • Partner closely with other members of the Talent team as well as internal stakeholders to further define & drive efficient, scalable processes, programs & internal communications. 
  • Own HR systems, tools & processes that support the Talent function; acting as a point person for managing reporting, streamlining processes where necessary & helping employees navigate our tools & programs.
  • Own the delivery & effectiveness of several core HR processes & responsibilities across employee life-cycle activities such as benefits, leaves of absence, compliance / policy management, data processing & compensation.
  • Optimize the employee experience by regularly reviewing & analyzing current processes to find efficiencies & improvements; manage documentation & transparently communicate processes & policies.
  • Identify & assist with other Talent projects as needed.


  • 5+ years of professional experience including 
  • 2+ years of management consulting experience 
  • Excellent project management & organizational savvy. Solid track record in implementing process improvements.
  • Understanding or interest in HR programs including compensation, benefits, payroll, performance management, compliance/labor relations.
  • Natural, authentic people skills; youre a great listener & easily build trusting relationships at all levels. You maintain objective, honest, & clear communications.
  • Ability to easily flex from strategic to tactical work; you can think big picture & execute tactically
  • Highly motivated & process-driven with exceptional attention to detail.
  • High level of integrity & understand how to handle confidential information & sensitive issues.
  • Outstanding interpersonal communication skills both written & verbal
  • Optimistic attitude & inclusive nature


We're Zola, the wedding company that will do anything for love. We're reinventing the wedding planning & registry experience to make the happiest moment in our couples lives even happier. From engagement to wedding & decorating your first home, Zola is there, combining compassionate customer service with modern tools & technology all in the service of love. 

We built our entire platform from the ground-up in 2013, & quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online & mobile products that are helpful, intuitive, & simply magical.  We've raised over $140 million in financing, & were proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital & Lightspeed Venture Partners, among others. 

We are passionate about supporting all forms of love, & were proud of our thriving community of over 1 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, & we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion & perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, & partner will be respected & accepted & valued. 

Our headquarters are in NYC, but we also have a growing team in Charlottesville & Montreal. Were hiring in all three offices. Come work with us! 

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