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HelloFresh // meal kit delivery
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The Regional Sr. Director of Operations will lead & develop the supply chain & fulfillment operations for our network of DC's. You will have multi-site ownership & be responsible for the operations strategy, optimization, as well as execution. As a key contributor to a critical area in our business, youll define & implement how we bring our products to our customers. 

** This role is based out of a distribution center; Irving TX/Newark NJ/Phoenix AZ or Newnan GA**

You will...

  • Have multi-unit oversight with the responsibility of all budgetary & operational aspects of each location
  • Travel 75% of the time to multiple locations within your region
  • Manage key metrics & KPIs relevant to the business & operational excellence
  • Skillfully manage the demands of a dynamic, high-growth environment & lead both corporate & field employees through change initiatives.
  • Create a fun & engaging work environment to enable all employees to feel connected to the companys vision & values.
  • Identify supply chain risks, & develop tools & mitigation strategies for alternative plans 
  • Identify valuable production & leadership methodologies, present areas of opportunity to the leadership team, & drive the establishment of new initiatives & best practices
  • Play an integral role in site level project execution, capacity planning, & day-to-day operations 
  • Embrace & guide others through change & continuous improvement, aligning the team to both short- & long-term priorities. This includes allocating resources & mobilizing people to achieve targets with consistently monitoring progress & measuring success.
  • Foster a culture of accountability, performance & best-in-class employee engagement to drive results & creative thinking. Lead with integrity, empathy & curiosity, providing coaching, feedback & productive insights to help people be at their best.
  • Build & establish a strong team with a leadership pipeline; coach & develop talent
  • Be the liaison between site operations & other functions within Headquarters, 
  • Ensure adequate communication of company goals & priorities to the Fulfillment Center teams 
  • Ensure adherence to OSHA, GMP, SQF, food safety & facility compliance 
  • Drive Safety, quality, cost, & delivery, while growing & expanding capabilities of each site
  • Share & exchange operational best practices between all HelloFresh centers
  • Reward & recognize performance & execute on progressive discipline, as needed
  • Instill a customer-focused mindset committed to delivering the highest quality product

You are

  • Bold: youre adventurous, outgoing & optimistic; youre confident making decisions & taking calculated risks
  • Entrepreneurial Spirit: you have the vision, passion, & imagination; you are not afraid to ask, what if & constantly challenge the status quo
  • Versatile: you roll with the punches & dont get overwhelmed easily; you enjoy grinding away at issues & have a knack for delivering results in hyper-growth, constantly changing environments
  • Analytical: data is your friend; you're able to translate numbers into action & pave the way for efficiency
  • Team-oriented: you have a track record of leading cross-functional teams & cultivating collaborative partnerships at all levels & departments of an organization
  • Strategic: you recognize & resolve situations that are ambiguous or challenging & use logic to identify alternatives, evaluate, & present approaches to solving complex problems while thinking in terms of contingency plans
  • Customer-focused: slightly obsessive-compulsive when it comes to customer experience & strive to deliver a product that is second to none

You have...

  • Bachelor's Degree required - Master's preferred
  • 10+ years of experience managing multi-unit facility operations in a 

Food/Beverage/e-commerce fulfillment/distribution center setting

  • APICS CPIM or CSCP certification (preferred)
  • Progressive supply chain leadership roles 
  • Demonstrated ability to enforce metrics that drive efficiency, measure performance & reduce costs
  • Strong strategic thinking skills coupled with demonstrated ability to be hands-on & tactical
  • Demonstrated record of team building, mentoring & change management. 
  • Motivated, developed & managed multi-unit centers consisting of 500+ employees in each center 
  • Strong knowledge of demand management, forecasting tools, & operations planning. 
  • Familiarity with FSMA, HACCP, SQF
  • Previous experience/best practices implementing & using continuous improvement/lean tools such as; Six Sigma, 5-S, Lean Manufacturing, etc. to drive improvement.
  • Excitement for working in a fast-paced environment with a high level of ambiguity & change
  • Values-driven leadership style to guide & develop a team in alignment with the companys culture & business goals
  • Flexibility to work weekends and/or night shifts

Youll get

  • Competitive Salary, stock options & 401k company match that vests immediately upon participation
  • Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off
  • $0 monthly premium & other flexible health plans
  • Amazing discounts, including up to 75% off HelloFresh subscription
  • Flexible shift scheduling & advancement opportunities
  • Emergency child & adult care services 
  • Snacks & weekly catered lunches
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company

Position is eligible to participate, contingent on Supervisory Board Approval, in HelloFresh's equity program.

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