The Regional Sr. Director of Operations will lead & develop the supply chain & fulfillment operations for our network of DC's. You will have multi-site ownership & be responsible for the operations strategy, optimization, as well as execution. As a key contributor to a critical area in our business, youll define & implement how we bring our products to our customers. 

** This role is based out of a distribution center; Irving TX/Newark NJ/Phoenix AZ or Newnan GA**

You will...

• Have multi-unit oversight with the responsibility of all budgetary & operational aspects of each location
• Travel 75% of the time to multiple locations within your region
• Manage key metrics & KPIs relevant to the business & operational excellence
• Skillfully manage the demands of a dynamic, high-growth environment & lead both corporate & field employees through change initiatives.
• Create a fun & engaging work environment to enable all employees to feel connected to the companys vision & values.
• Identify supply chain risks, & develop tools & mitigation strategies for alternative plans 
• Identify valuable production & leadership methodologies, present areas of opportunity to the leadership team, & drive the establishment of new initiatives & best practices
• Play an integral role in site level project execution, capacity planning, & day-to-day operations 
• Embrace & guide others through change & continuous improvement, aligning the team to both short- & long-term priorities. This includes allocating resources & mobilizing people to achieve targets with consistently monitoring progress & measuring success.
• Foster a culture of accountability, performance & best-in-class employee engagement to drive results & creative thinking. Lead with integrity, empathy & curiosity, providing coaching, feedback & productive insights to help people be at their best.
• Build & establish a strong team with a leadership pipeline; coach & develop talent
• Be the liaison between site operations & other functions within Headquarters, 
• Ensure adequate communication of company goals & priorities to the Fulfillment Center teams 
• Ensure adherence to OSHA, GMP, SQF, food safety & facility compliance 
• Drive Safety, quality, cost, & delivery, while growing & expanding capabilities of each site
• Share & exchange operational best practices between all HelloFresh centers
• Reward & recognize performance & execute on progressive discipline, as needed
• Instill a customer-focused mindset committed to delivering the highest quality product

You are

• Bold: youre adventurous, outgoing & optimistic; youre confident making decisions & taking calculated risks
• Entrepreneurial Spirit: you have the vision, passion, & imagination; you are not afraid to ask, what if & constantly challenge the status quo
• Versatile: you roll with the punches & dont get overwhelmed easily; you enjoy grinding away at issues & have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action & pave the way for efficiency
• Team-oriented: you have a track record of leading cross-functional teams & cultivating collaborative partnerships at all levels & departments of an organization
• Strategic: you recognize & resolve situations that are ambiguous or challenging & use logic to identify alternatives, evaluate, & present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience & strive to deliver a product that is second to none

You have...

• Bachelor's Degree required - Master's preferred
• 10+ years of experience managing multi-unit facility operations in a 

Food/Beverage/e-commerce fulfillment/distribution center setting

• APICS CPIM or CSCP certification (preferred)
• Progressive supply chain leadership roles 
• Demonstrated ability to enforce metrics that drive efficiency, measure performance & reduce costs
• Strong strategic thinking skills coupled with demonstrated ability to be hands-on & tactical
• Demonstrated record of team building, mentoring & change management. 
• Motivated, developed & managed multi-unit centers consisting of 500+ employees in each center 
• Strong knowledge of demand management, forecasting tools, & operations planning. 
• Familiarity with FSMA, HACCP, SQF
• Previous experience/best practices implementing & using continuous improvement/lean tools such as; Six Sigma, 5-S, Lean Manufacturing, etc. to drive improvement.
• Excitement for working in a fast-paced environment with a high level of ambiguity & change
• Values-driven leadership style to guide & develop a team in alignment with the companys culture & business goals
• Flexibility to work weekends and/or night shifts
  
  

Youll get

• Competitive Salary, stock options & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off
• $0 monthly premium & other flexible health plans
• Amazing discounts, including up to 75% off HelloFresh subscription
• Flexible shift scheduling & advancement opportunities
• Emergency child & adult care services 
• Snacks & weekly catered lunches
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

Position is eligible to participate, contingent on Supervisory Board Approval, in HelloFresh's equity program.