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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Thursday, February 06, 2020
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Warby Parker is on the lookout for a sharp-as-a-tack, forward-thinking Business Manager to own the day-to-day of our contacts & lens offerings. Reporting to the Director of Merchandising, youll oversee weekly sales figures & analytics on our in-house contacts brand, Scout, & third-party contacts we offer. You will serve as a key liaison between business stakeholders to improve customer flow, streamline operations, & scale the business. Well also count on you to own the optical & sun lens portfolio, setting the strategy for & operationalizing new lens launches. This is a highly collaborative role for someone who is resourceful & excited to manage & scale Warby Parkers newest business. Sound a lot like you? Read on!

What youll do:

  • Analyze & report on weekly contacts performance
  • Own the strategy, portfolio, & pricing of our optical & sun lens offerings
  • Determine long-term strategy & demand around product offerings, pricing, & services
  • Work across departments to gain insights into our customer journey & purchase behavior as the business evolves
  • Partner with our Digital Product & Experience Design teams to understand key e-commerce KPIs & react to in-season business needs
  • Collaborate with Brand Management to set the customer facing messaging around all of our contacts & lens offerings
  • Research new trends within the contacts & lens market to launch new lenses with the Product Development, Planning, Supply Chain, & Technology teams

Who you are:

  • Backed by 4+ years of experience in a highly analytic & strategic role in retail or consumer products (e.g., management consulting, corporate strategy, inventory management)
  • A detail-oriented, operationally minded thinker who understands product life cycle & customer behavior
  • Intellectually curious & eager to learn
  • Proactive & comfortable working through uncertainty
  • A crystal-clear communicator, both in writing & in person, whos experienced in translating data into strategic recommendations
  • Comfortable leading cross-functional teams & providing project management support
  • Able to develop frameworks & analysis to support complex, strategic problem solving

About us:

Warby Parker was founded with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels & designing our frames in-house, were able to offer top-quality glasses & sunglasses (plus an uncommonly delightful shopping experience) at a fraction of the traditional going price.

Since starting out in 2010, weve set up headquarters in New York City & Nashville, built our own optical lab, & opened retail locations all around the U.S. & Canada. As we grow, were committed to proving that businesses can scale & be profitable while doing good in the world. For every pair of glasses we sell, a pair is distributed to someone in needto date, thats over five million pairs.

Of course, all work & no play makes a dull workplace. Who likes that? At Warby Parker, you can look forward to company outings, volunteering & learning opportunities, & just great company. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community keeps us excited to walk through the door every day. Good work, good people.

Some benefits & perks of working at Warby Parker:

  • Health, vision, & dental insurance
  • Flexible My Time vacation policy
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Cell phone plan reimbursement
  • A health-and-wellness stipend
  • Free eyewear (plus discounts for friends & family)
  • And more (just ask!)
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