At ACV Auctions, we arent just good for business; we are a good business. Our executive team is pioneering new technology for the automotive industry & is committed to making ACV Auctions a leader in the industry & a preferred employer in the Buffalo area. Winner of the prestigious 43North Business Plan Competition ACV is positioned to re-engineer the way the automobile industry buys & sells used vehicles. Our employees benefit from a relaxed yet intense entrepreneurial work environment with the chance to be part of a ground floor opportunity having an impact on the companys results from day one & grow as ACV Auctions does.
Who we are looking for:
Our Account Managers are the heartbeat of our company. This is an exciting opportunity for someone who has experience working within a team based environment & delivering service & solutions to our customers. This individual will work closely with car dealerships in targeted markets to share ACV Auctions unique business solution. The Account Manager will be asked to maintain & grow a current base of customers within a specified region. It would be a plus if you speak fluent Spanish.This position will primarily serve the ACV customers in the Central time zone,therefore the hoursare 1:30 PM 10:00 PM.So, yeah, its a big deal, & we need someone super-dependable & super pleasant to be around.
What you will do:
- Stay in close contact with an established list of current customers via phone, email, & text
- Maintain & grow the entire customer base
- Help close deals that do not complete on our app
- Quarterback issues that occur within your customer base & work inter-departmentally to solve
- Communicate the great value ACV Auctions has established in this industry
- Focus on a set region & within a team environment
- Speak with business owners & decision makers
- Provide post-sales support to customers to ensure utilization of new service.
- Meet or exceed all sales quotas in assigned territory.
- Record relevant information within Salesforce
What you will need:
- A reliable self-starter attitude who is capable of thriving in an entrepreneurial environment.
- The desire to roll up your sleeves to get stuff done; doing whatever it takes to delight a customer while still getting the job done
- Bachelors degree preferred
- 2-year telesales experience in a B to B environment
- Fluent Spanish a real plus
- Call center experience or relevant experience selling is a plus
- Direct selling of commodity / non-commodity products & services or consultative sales background will also be considered
- Team Player & adaptable.
- A history of winning awards for being awesome in some way
- Excellent communication skills & organizational skills.
- A sense of urgency & self-motivation
What we will offer:
- Competitive salary & benefits
- Upbeat innovated culture
- Eligibility for StartUpNY (NYS income tax exemption)
- Professional training opportunities
ACV Auctions is an equal opportunity employer (EOE) & all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.