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Tanium // endpoint security & systems management
Remote, US    Posted: Thursday, April 01, 2021
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The Basics:

Tanium is seeking a Channel Operations Analyst, a fundamental & high-profile operations role, critical to enabling the growth & success of Taniums Partner ecosystem. This role is the primary point of contact responsible for managing day-to-day activities on core channel processes. The ideal candidate is process oriented, an effective communicator, & able to consistently deliver results in a high-growth, dynamic & fast-paced environment.

What You'll Do:

  • Manage day-to-day operations of Opportunity Registration, BDF, Partner Onboarding, & NFR Licensing including monitoring & oversight, field support, process improvements, system enhancements, communications, & any ad hoc or quarterly reporting
  • Develop best practice expertise & become primary point of contact for MSP & Alliance partner day-to-day operations, including regional onboarding, reporting, opportunity tracking, & licensing
  • Partner cross-functionally to design & implement new, or optimize existing processes, including scoping the project, developing system requirements, testing the updates & enhancements, & enabling the field to ensure smooth deployment & execution
  • Effectively document processes & communicate changes & improvements with all program stakeholders
  • Ensure operational adherence to program policies & guidelines, resolve any issues or special circumstances, & manage & document exceptions
  • Develop & maintain close working relationships with internal teams including Programs, Marketing, Enablement, Order Operations, Commercial Operations & Contracts, as primary point of contact for internal & external Channel Operations guidance & support

We're Looking for Someone with:

  • Bachelors Degree & 2+ years of related professional experience
  • Experience with Salesforce (administrator a bonus), Microsoft O365 including PowerPoint, Excel, & Power BI, & flowchart software
  • Ability to work in a fast-paced, changing environment
  • Excellent verbal & written communication skills
  • Ability to establish & leverage strong relationships with business stakeholders
  • Excellent time management skills including ability to proactively manage his or her own workload amid changing priorities
  • Process oriented with the ability to understand, develop, & execute complex requirements
  • Strong organization skills & attention to detail 

About Tanium:

Tanium offers a proven platform for endpoint visibility & control that transforms how organizations manage & secure their computing devices with unparalleled speed & agility. Many of the worlds largest & most sophisticated organizations, including more than half of the Fortune 100, top retailers & financial institutions, & four branches of the US Armed Forces rely on Tanium to make confident decisions, operate efficiently & effectively, & remain resilient against disruptions. Tanium recently ranked 4th on the Forbes list of Top 100 Private Companies In Cloud Computing For 2018 & 55th on FORTUNEs list of the 100 Best Medium Workplaces. Visit us at or follow us on Twitter at @Tanium.

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