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Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets & advanced analytics. Its Guardant Health Oncology Platform is designed to leverage its capabilities in technology, clinical development, regulatory & reimbursement to drive commercial adoption, improve patient clinical outcomes & lower healthcare costs. In pursuit of its goal to manage cancer across all stages of the disease, Guardant Health has launched multiple liquid biopsy-based tests, Guardant360 & GuardantOMNI, for advanced stage cancer patients, which fuel its LUNAR development programs for recurrence & early detection. Since its launch in 2014, Guardant360 has been used by more than 6,000 oncologists, over 50 biopharmaceutical companies & all 27 of the National Comprehensive Cancer Network centers.

Job Description

As aReimbursement Specialist - Follow Up & Appeals, you play an important role in the overall success of the company. Working with our billing tool provider, you will drive payment for our services, & by partnering with colleagues in Finance & Client Services. You will facilitate optimized billing processes & operations that are aligned with Guardant Health's mission & values.
You're responsible for tracking, reporting & addressing complex outstanding claims. You will work to troubleshoot EOBs, appeal non-covered & low pay claims, follow-up on claims, & drive positive coverage determinations through external appeals. You will manage documentation for appropriate payer communication, correspondence, & insurance claim research.


You are interested in being on the ground floor of a dynamic, fast paced organization. You are organized & have strong attention to detail, are a self-starter & can work with minimal supervision. Tech savvy & analytical, you enjoy unpacking & resolving complex issues. Customer service is in your DNA, & you are known for your ability to communicate effectively through even the most tangled scenarios.
Your background includes three years of work experience in a healthcare environment focused on healthcare reimbursement, including knowledge of health plan regulations & processes. Your previous experience in similar roles enables you to hit the ground running & contribute insights & solutions to your team.
You should have moderate Excel skills, like the ability to sort, filter & perform simple calculations. You have experience working with a broad range of payers & have appealed to state level agencies or external level review with IRO/IRBs.
Familiarity with laboratory billing, Xifin, EDI enrollment, merchant solutions, payer portals & national as well as regional payers throughout the country are a plus.
About The Team
The Reimbursement Operations Team at Guardant Health is committed to building for the future, focusing on optimizing billing & reimbursement & ensuring we stay true to our company mission & values in the process.

Additional Information

Employee may be required to lift routine office supplies & use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, & biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status & will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

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