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Critical Mass // digital experience design agency
Chicago    Posted: Tuesday, June 15, 2021
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The Business Analyst Intern will work alongside the Project Delivery team to assist in & gathering & documenting product requirements. As a Business Analyst Intern you will help in processing business analysis, needs assessment & solution definition throughout the systems development lifecycle. You communicate in an empathetic, positive & friendly manner with a focus on clarifying business needs & customer service.

This 12-week internship commences September 13, 2021. Deadline to apply for this internship is July 9, 2021.

You Will:

  • Assist in the analysis of business processes to identify & help clarify requirements.
  • Organize documents for projects, proposals, & other documentation involving business processes & product requirements.
  • Help gather, clarify & validate requirements
  • Contribute to improvements & changes to business processes
  • Assist Business Analyst with development of testing strategies & plans
  • Use data & process modeling tools to form a structured analysis
  • Understand IT & project management concepts

You Have:

  • Post-secondary education in a related field is preferred
  • Strong analytical skills 
  • Strong verbal & written communication skills
  • Excellent organizational skills
  • Applies creative thinking & problem solving to clarifying requirements related issues
  • Broad understanding of programs, projects & knowledge management processes & toolsets
  • Aptitude & desire to learn content development, interface design, information architecture, digital branding & marketing communications

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