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IgnitionOne // independent marketing tech
Sales, Full Time    New York    Posted: Tuesday, July 09, 2019
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Position Summary: IgnitionOne is looking for an Account Manager to support the management of the Customer relationship. The account manager will work directly with internal teams to convey & deliver upon Clients' business & technical requirements & needs to ensure Customer success.


  • Supports the Senior Account Manager in the daily relationship between day-to-day Client(s) & IgnitionOne, therefore, acts as a supporting point of contact for communication across any & all IgnitionOne solutions.
  • Manages Client requests from start to finish: vetting, documenting, consolidating questions & project managing through resolution, while looping in appropriate parties as needed.
  • Coordinates & manages all internal IgnitionOne Client needs: contracts, Jira tickets, billing questions, integrated channel support (as project manager), timelines, etc.
  • Owns the schedule & agenda for regular meetings (e.g. status) & QBRs.
  • Develops & manages timelines to ensure campaign & project progressions remain on track.
  • Responsible for financial management of Client budget & billing process.
  • Works with the team to pull weekly reports: Ensures accuracy, on pace to hit goals, & helps to pull out insights.
  • Prepares deliverables for client presentations.
  • Proactively helps to finds new ways to build the Clients business & grow accounts.
  • Immerses themselves in all aspects of the Clients business (e.g. needs, objectives, KPIs), digital marketing landscape & vertical competitive environment beyond the day-to-day campaigns to help provide added value & communicate impact to Clients business both internally & externally.


  • BA/BS Degree.
  • 0-2 years experience in digital marketing (specifically email, onsite, display or paid search) or SaaS technology.
  • Ability to work across teams & manage changing daily requirements.
  • Excellent written, verbal & presentation skills.
  • Stays current on industry trends/news & new media opportunities.
  • Strong organizational skills with the ability to manage multiple projects simultaneously

What you'll get

  • Unlimited PTO (work hard- play hard!)
  • Competitive salary, 401k, great health insurance provider, with tons of perks to keep you healthy & fit
  • Gym membership discounts at top gyms around the city
  • In-office Yoga
  • Unlimited snacks (Cold brew, fruits, yogurts, cereal & MORE)
  • Bagel Fridays
  • Summer Fridays
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