Who we are & what we do
SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, & survey feedback. Our platform empowers more than 20 million active users to analyze & act on feedback from employees, customers, website & app users, & market research respondents. SurveyMonkey's products, enterprise solutions, & integrations enable more than 345,000 organizations to deliver better customer experiences, increase employee retention , & unlock growth & innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.
More about our Strategic Partnerships Team
The Research Scientist will be a part of the Strategic Partnerships team -- a research & alliances group that works across the company to create value for customers. We deliver data that showcase SurveyMonkey's unique capabilities & great benefits as a technology partner. We've launched technology partner programs to spur digital transformation, helped secure major strategic investments & new revenue, & our work is routinely featured in the media. Our broad remit covers technology, media, data, & innovation partnerships. While we're not in sales, product, engineering, marketing, or finance, we help lead teams & work directly with our C-suite to drive impact on our most important strategic plans. You will report to the Manager, Research Science.
What we're looking for
You will be the point person on much of our market research & media insights. You will work with your counterparts on teams & with external partners in the media (e.g. Axios, CNBC, Fortune) to plan & deliver compelling data stories. You will also contribute to questionnaires, programming surveys, writing & number checking reports, & assisting with quantitative research. You may have a background in data journalism paired with survey methodology, but we welcome applicants with unique, data-driven backgrounds who are eager to contribute.
You have demonstrated strengths in the analysis of survey responses, & the ability to produce compelling insights on a quick turnaround.
This is a full-time position based in San Mateo, CA, or can be remote.
- Produce compelling data visualizations to create insights in the worlds of business & media, on topics ranging from politics to racial equity to business success
- Analyze polling data & survey experiments
- Contribute to data-driven stories
- Manage large-scale data projects
- Build relationships with & external partners to deliver the insights they find most valuable
- MA/MS degree in a related field; or
- Bachelor's Degree + 2 or more years of related experience
Knowledge & Skills
- Microsoft Office
- Tableau, R, SPSS, & Stata
- Can draw meaningful conclusions & summarize data in compelling ways
- Can balance numerous projects simultaneously
- Interest in survey research, polling, & current events
What we offer our employees
SurveyMonkey is a place where the curious come to grow. By advocating inclusion into our processes, policies, & culture for our 1,000+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can excel. We've won multiple awards & received recognition for our forward-looking policies, including extended parental & bereavement leave, vendor benefits standards, & Take 4 sabbaticals.
SurveyMonkey was recognized by Great Place to Work & FORTUNE as a top workplace in 2018 & 2019, & we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 & the Forbes Cloud 100.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.
Learn more about our diversity, equity, & inclusion efforts here.