We are Domosapiens- uniquely skilled, passionate data lovers anchored in a culture of connectivity. We are transforming the way business is managed by putting real-time data into the hands of every decision-maker across organizations. Diversity is valued here because homogenized teams create echo chambers; & nobody benefits from that. The insight garnered from diverse backgrounds, perspectives, & lived experiences results in pioneering innovations across the organization & better experiences for our customers. The more diverse our talent, the more impactful the Domosphere becomes.
Position Summary:
Domos Senior Solution Consultants (Presales Consultants) work closely with the Sales organization to provide technical solutions to our prospective & existing customers. They are responsible for designing solutions that will address & resolve a customer's business issues, while evoking confidence in our technology platform & removing all technical objections in the sales cycle.
They are relied upon as the expert source of information on Domos products & solutions & can effectively position the value of the platform within a customers existing architecture. They will independently manage all aspects of the technical pre-sales process, asking the right questions to uncover value & differentiate from the competition.
Our Senior Solution Consultants are an example to their peers in adopting new solutions, sharing best practices & establishing sales messaging & positioning to educate others. The successful candidate will have a strong understanding of how our technology can solve business issues, possess a consultative sales approach, & be as comfortable presenting to line of business as they are to the C-suite in complex organizational structures.
Key Responsibilities:
- Understand a customers goals & challenges through successful discovery to effectively position & demonstrate the Domo solution in a way that differentiates from the competition
- Scope, build, & present custom demos & presentations that address key business value for our prospects. This includes data acquisition, ETL, data modelling, & BI creation (reports, charts, analytics, & dashboards)
- Stay up to date with wider market technological trends, to ensure Domo is best positioned in customers reference architectures, differentiated & signal fed back to Domos product teams
- Deliver successful customer Proof of Concepts/Pilots through hands-on delivery, effective management of acceptance criteria & issue escalation/resolution
- Navigate a sales cycle in complex enterprise organizations, being able to switch effortlessly between line of business or the CIO when articulating the business value of the solution
- Research, scope & respond to customer RFIs & RFPs & take initiative in sharing results with all team members
- Independently handle multiple complex customer engagements simultaneously
- Serves as an expert contact on various technical, business and/or vertical sales plays to educate peers (e.g. embedded analytics, data science, marketing SME, etc.)
- Share their knowledge with others; demo assets, industry content, partner education, as well as training & mentoring new team members
- Support & present at marketing & customer events. Create new content that aids pipeline generation
Job Requirements:
- 5 years + experience in a comparable Solution Consultant (Presales or Sales Engineer) position, selling SaaS technologies to an enterprise level
- Strong proficiency with SQL
- Demonstrated experience working with relational databases
- Experience with other BI or analytical tools
- Demonstrated experience of data modelling, data warehousing, data integration, web services, etc.
- Experience with enterprise customer architectures, cloud computing, data platforms & sources (e.g. SAP, Snowflake, Salesforce, Marketo, Google Analytics, JIRA, etc.)
- Knowledge of other coding languages (e.g. Python, R, JavaScript, HTML, CSS, etc.)
- Demonstrated record of sales success with significant revenue results
- Capabilities in value-based selling (e.g. MEDDICC, Force Management, Demo to Win, etc.)
- Strong verbal & written communication skills with a focus on requirement gathering, positioning, & business value identification
- A natural passion for new technology, innovative, & can create new solutions with out-of-the-box thinking
- Ability to work as part of a cross-functional team
- Superior presentation & demonstration skills
- Self-starter, flexible, & self-motivated
- Highly driven individual with an execution focus & a strong sense of urgency
- Enjoys the competition & winning new business
- Ability to travel as needed
- Additional language skills would be advantageous (e.g. Spanish, German, French)
- Degree educated or equivalent
Domo is an equal opportunity employer.
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