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Pubmatic // marketing automation software
Sales, Full Time       Posted: Friday, June 14, 2019
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  Company Description

PubMatic is a publisher-focused sell-side platform for an open digital media future.

Featuring leading omni-channel revenue automation technology for publishers & enterprise-grade programmatic tools for media buyers, PubMatic's publisher-first approach enables advertisers to access premium inventory at scale.

Processing over one trillion ad impressions per month, PubMatic has created a global infrastructure to drive publisher monetization & control over their ad inventory.

Since 2006, PubMatic's focus on data & technology innovation has fueled the rise of the programmatic industry as a whole. Headquartered in Redwood City, California, PubMatic operates 13 offices & six data centers worldwide.

Job Description

We are immediately hiring an AccountManagerto join our growing Customer Success team in Redwood City.

Account Managers (AM) are the primary account owners of PubMatic's global publisher base. They are responsible for onboarding & managing premium publishers to grow their digital advertising business, focusing on the programmatic revenue opportunity.

AMs consult with key tactical contacts to ensure that publishers are making the most of their programmatic connection with PubMatic's platform. AMs are expected to develop an understanding of PubMatic's standard programmatic integrations, helping publishers to successfully self-service their integrations with PubMatic.

AMs are responsible for meeting both quarterly top-line revenue targets, as well as performance expectations for Publishers, whileprotecting their brands. AMs employ a portfolio mindset to manage their publisher relationships at scale.This includes performance analyses, cross-functional project managementand industry event attendance.AMs are seenas programmatic specialists & advisors who help their publishers achieve results.

AMs will have an opportunityto grow alongeither a business/sales or a technical track.

  • Manage account setup & maintain accounts on the PubMatic system
  • Ensure on-time execution of technical integrations & deliver service excellence during implementation
  • Keeping multiple support systems updated (e.g. Salesforce, JIRA, etc.)
  • Actively respond to escalations for both Publisher & Demand clients relating to integration issues, discrepancies, brand safety, etc.
  • Generate & interpret reporting that will yield competitive insights for our clients
  • Work closely with internal & external customers to ensure higher returns for the end customer
  • Understand & deliver quarterly business reviews with clients to review technical issues & product support opportunities
  • Use complex datasets to track performance trends, identify anomalies & their root causes
  • Operationally minded with a startup mindset
  • Proven success in fast-paced, structured environments
  • Experience working with clients
  • Proficiency withExcel
  • Proven success managing a portfolio of mid-market accounts
  • Ability to solve problems at scale & collaborate with a team
  • Can quickly master nuances of a complex industry with many moving pieces & constant change
  • Interest in working against an assigned quota & driving sustainable growth
  • An engaged team player with strong interpersonal skills who knows how to have fun while achieving results


  • Extremely proactive & biased towards taking action
  • Creative, independent problem solver, with proven ability to reason through ambiguous problems
  • Strong process management & analytical skills, making it easy to juggle multiple client needs & projects
  • Can quickly master nuances of a complex industry with many moving pieces & constant change


Additional Information

PubMatic is proud to be an equal opportunity employer; we don't just value diversity, we promote & celebrate it.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All your information will be kept confidential according to EEO guidelines.

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