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Kustomer is customer centric platform & better way for modern customer service teams to work.
Sales, Internship    New York    Posted: Monday, December 24, 2018
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Sales Operations Intern at Kustomer

About Kustomer

Kustomer is the platform for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer to drive informed actions. Used by Slice, Glossier, Outdoor Voices, & more, Kustomer provides businesses with a full view of every customer's lifetime. Kustomer unifies all relevant data, customer history, apps, & systems. Kustomer was founded in 2015 with headquarters in New York City.

About The Role

Kustomer is seeking a Sales Operations Intern to help with various projects surrounding sales process improvement & hygiene in early 2019. This is a wonderful opportunity to get exposure to a high-growth SaaS sales team. You will work directly with the Senior Manager of Revenue Operations, along with the SVP of Sales, in a variety of projects relating to the different functions of the sales organization. Youll walk away with a real understanding of the how a sales team functions, along with the technology, data, & content needed to enable the team to be successful.


  • Work alongside Revenue Operations to understand business processes & tools that support the business development & sales teams
  • Assist Revenue Operations with administration of various sales reports & dashboards
  • Enforce & ensure parity between Contract & Opportunity data in Salesforce
  • Work on projects that improve sales efficiency & customer success outcomes
  • Assist with enrichment, cleansing, de-duplication & records updates
  • Work on projects that improve sales efficiency & customer success outcomes
  • Use strong problem solving skills, interpersonal skills & grow the ability to develop working relationships with various teams across the company
  • May involve handling sensitive personal data


  • Working knowledge of Microsoft Excel
  • Strong communication skills, both written & oral
  • Ability to multitask & deliver on several, concurrent projects
  • Task oriented & deadline driven
  • Ability to work accurately with great attention to detail
  • Strong analytical skills
  • Ability to work with minimal supervision, a true self-starter

Preferred Skills

  • Working knowledge of
  • Previous experience at a SaaS startup

Diversity & Inclusion at Kustomer

Kustomer is committed to bringing together individuals from different backgrounds & perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, & do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

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