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Lyft // on-demand ride-sharing
 
Austin, TX    Posted: Thursday, February 06, 2020
 
   
 
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JOB DETAILS
 

Lyfts mission is to improve peoples lives with the worlds best transportation. We care deeply about the people we work with & the communities we serve. To create the worlds best transportation, we start with our own team by creating an open, inclusive, & diverse organization.

Lyft is looking for a hands-on Operations Specialist to help supervise operations associates, drivers, & mechanics on the Lyft Bikes & Scooters team in the Austin area. You will report to an Operations Manager, & work together to assure reliability & availability of our scooter fleet, as well as overall operational excellence for the program. This job is based in our Austin, TX warehouse. This role works a variable schedule including days, nights, weekends, & holidays.

If you share our vision for transportation that empowers local communities, reduces our environmental footprint & brings people together, wed love to meet you!

Responsibilities:

  • Manage daily operations of our central maintenance facility in Austin, TX
  • Supervise operations associates, drivers, & mechanics working in the facility or field
  • Oversee, dispatch, & route operations associates to pickup, deploy, & reposition the fleet
  • Refine playbooks to govern day-to-day operations
  • Monitor & maintain operational & quality metrics to evaluate performance
  • Perform analytical computer skills work & physical tasks including moving, charging, & maintaining scooters
  • Perform supplemental work in one or more ownership categories assigned to you

Experience:

  • Experience supervising teams in a complex, fast-moving, rapidly changing environment such as a distribution warehouse, restaurant, or delivery operation
  • Ability to work non-standard work hours as needed including working nights, weekends, holidays, & shift-based schedules
  • Entrepreneurial mindset with a get-it-done attitude
  • Obsessed with process improvement
  • Evening & weekend hours may be required

Benefits:

  • Great medical, dental, & vision insurance options
  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, & foster parents are all eligible
  • Monthly commuter subsidy to cover your transit to work
  • 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Lyft will also consider for employment qualified applicants with arrest & conviction records.

 
 
 
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