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Phreesia // customized patient intake for medical practices
Remote (U.S. or Canada)    Posted: Friday, March 26, 2021
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We are seeking a Manager of Collections to join our growing team! 

The Manager of Collections will play a hands-on role to facilitate effective collection management & develop strategies to support continuous refinement of the methods required to reduce Phreesia's collection cycle time. The ideal candidate will be experienced with both billing & collections in a Saas or Healthcare company. The individual must be able to work under pressure, meet deadlines, & handle sensitive matters with exceptional organizational skills & a strong attention to detail.

What Youll Do:  

  • Overseeing Collections Team membersensuring the accurate & timely collection of customer accounts. 
  • Setting payment collection goals & targets for the department. 
  • Developing & implementing optimal processes to maximize cash recoveries & customer experience  
  • Working with internal stakeholders to implement processes to reduce the number of clients who enter the collections cycle. 
  • Negotiating with customers in cases when non-payment occurs. 
  • Preparing monthly feedback reports on payment collections. 
  • Remaining informed of any legislative of procedural training regarding debt collection. 
  • Training & mentoring of staff members in the collections department. 

What Youll Bring 

  • Bachelors degree in finance, accounting, or a related field. 
  • 5-10 years of experience as a Collections Manager or A/R Manager. 
  • Experience with accounting software. Workday experience highly preferred 
  • Advanced knowledge of MS Excel. 
  • The ability to work accurately & independently. 
  • Good verbal & written communication skills. 
  • Excellent analytical skills & an eye for detail. 
  • Outstanding leadership and people management skills. 

Who We Are:  

At Phreesia, were committed to helping healthcare organizations succeed in a fast-changing landscapeand we need smart, passionate people to help us do it. Our innovative SaaS platform offers our clients a suite of applications to manage the intake process, giving them the tools to engage patients, improve efficiency, optimize staffing & enhance clinical care.  

Basically, what you do here matters, & hard work does not go unnoticed. Not only does Phreesia care about our clients, we also care about our employees. In fact, were a three-time winner of Modern Healthcare magazines Best Places to Work in Healthcare award. If youre interested in consistent feedback & recognition, defined career paths, & the opportunity to work with driven & engaged colleagues in a dynamic industry, this may be the right opportunity for you.   

Benefits & Perks: 

  • Remote working environment 
  • Variety of health plan options, dental/ vision coverage, & short/long-term & life insurance plans 
  • 401(k) savings plan (USA) or RRSP plan (Canada) 
  • Unlimited vacation 
  • Home office set-up stipend 
  • Mobile phone stipends & Internet reimbursement 
  • 100% paid parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada 
  • Tuition & certification reimbursement, as well as other professional development opportunities 

We strive to provide a diverse & inclusive environment & are an equal opportunity employer. 


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