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Pendo // platform for product experiences
 
Sheffield or London    Posted: Wednesday, August 11, 2021
 
   
 
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JOB DETAILS
 

Our Team

The Adopt for Partners team is a small group of dedicated individuals passionate about creating & enabling partners to resell the Pendo Adopt product line. We are working through partners in Banking, Fintech, HR, Insurance, & Field Services to create the next generation of Digital Adoption solutions.

Role Responsibilities 

  • Collaborate with Adopt partners to design & implement solutions that leverage Adopt technology to deliver value
  • Manage the roll-out of Adopt partnerships
  • Share best practices for delivering in-app guidance using Adopt
  • Manage partner implementation projects from kickoff through delivery & post-delivery support
  • Partner with the Adopt Product organization to drive product enhancements that increase value delivered to our partner ecosystem
  • Drive efficiency for our business by defining reusable processes & frameworks
  • Travel onsite to kick off partnerships & train technical stakeholders
  • Work cross-functionally with partner pre-sales & post-sales partner delivery

Minimum Qualifications 

  • Successful track record helping customers realize value through implementation & consulting services
  • Strong organizational & project management skills
  • 3+ years of technology implementation, technical support, or product management experience
  • Track record of learning new technical concepts with experience translating them to business solutions, & deliver outcomes

Preferred Qualifications 

  • Degree Qualified 
  • Basic front-end development experience (JavaScript, CSS, HTML)

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads & hearts to build something they wanted but never had as product managers -- a simple way to understand & attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital & Meritech. You will gain experience in a diverse & exciting set of technologies & clients & have a real impact on Pendo's future. Our culture is passionate, dynamic, & fun.

EEOC

We are an equal opportunity employer & believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities & perspectives.

Accessibility

Pendo is committed to working with, & providing access & reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly & confidentially, as practical & permitted by law.

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