Events  Classes  Deals  Spaces  Jobs 
    Sign in  
Twilio // platform for building messaging applications
London, UK    Posted: Wednesday, June 19, 2019
Apply To Job

Because you belong at Twilio

The Who, What, Where, & Why

Twilio is growing rapidly & seeking a Senior Contracts Manager to join our growing legal team in London. You will be responsible for partnering with Twilios Go-to-Market teams & other key stakeholders to manage large volumes of deals through review, negotiation & signing. You will be required to give ad-hoc legal advice on various issues & to take ownership leading projects on process improvement.


We are looking for a talented & creative person who is passionate about work, savvy about contract negotiations & closing deals. You must have outstanding communication skills, both written & verbal, & ability to advocate for a position while maintaining collaborative & open-minded approach. You should be someone who is a champion of streamlining processes & sees projects through to completion. We are looking for someone who enjoys & thrives in a fast-paced environment, with zealous attention to detail, good judgment, & is dedicated to providing excellent customer service.As part of the role you will also be expected to suggest & implement improvements to make the contracting process more efficient across the company. You will champion Twilios mission, ethics & integrity by ensuring that Twilios compliance policies are in practice & protect the company from risk. Ensuring that Twilio complies with all applicable local laws & regulations, & are in line with Twilios values.

We seek someone with:

  • Strong academic credentials or similar suitable experience.
  • At least 10 years or more experience with commercial contracts, supporting a sales organization.
  • Experience with contract management tools such as DocuSign, Salesforce (including Apttus) & JIRA systems.
  • Ability to structure, draft & negotiate a high volume & broad range of contracts, including master service agreements, order forms, licensing & professional services agreements & NDAs.
  • Dedication to superior customer service.


As a senior Contract Manager, you will:

  • Draft, review, negotiate & manage a wide range of legal agreements including to ensure adherence to company policy, regulatory requirements, & conformance to our templates.
  • Help build & maintain our commercial contracting tools & processes, including maintaining our contracts management system.
  • Advise Twilios internal clients on contract interpretation & negotiation & assist with periodic updates & modifications of terms & policies.
  • Educate & train non-legal colleagues with respect to our commercial contracting tools & processes to ensure smooth & timely turnaround of contract review requests.
  • Provide quick-thinking, business-oriented advice & to properly balance risks & business reward.
  • Suggest & implement improvements to make the contracting process more efficient across the company.


Twilios legal team prides itself on the trust it has built across the business through consistently providing practical & sound legal advice. Your unique skill set & experience are critical to help support our thriving & growing business & reinforce the trust & partnership we have cultivated with teams across the company.

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio. Come join us.


This position will be in our beautiful, new & expanding London office in Soho. You will enjoy our office perks: free lunch twice a week, snacks, massages, board games, along with our bi-weekly global All Hands & more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience, understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture where everyone is able to do & be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video & email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace & is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status & operate in compliance with the San Francisco Fair Chance Ordinance.


Apply To Job
© 2019 GarysGuide      About    Feedback    Press    Terms
Sponsor Gary's (World Famous) Red Tie