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TodayTix // mobile ticketing for theater, arts & culture
New York City (Downtown)    Posted: Tuesday, June 11, 2019
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About TodayTix

Were on a mission to redefine the way people experience theater. Launched in 2013, our international ticketing platform connects global audiences in 13 cities to the $50 billion live entertainment business. Through effortless access to the best shows, insightful guidance to the world of theater, & thoughtful service at each moment along the way, we enable people to discover the best that their city has to offer.

We are actively working on hiring people from different & diverse backgrounds, educational experiences, abilities/disabilities, etc. We are supportive of accommodations needed to interview & do your job the best of your ability!

About the Position

TodayTix is seeking a talented, Business Insights Analyst to join our Data Insights Team. This team supports our Accounts, Marketing & Product teams. As a key member of these teams, you will work closely with Senior Leadership to uncover insights using available data & make recommendations in collaboration with stakeholders to unlock opportunities for the respective teams or company at large.

  • The Accounts team is charged with managing all aspects of partner relationships (B2B) & tracking by show sales trends to unlock incremental partner & enterprise value.
  • The Marketing team is charged with growing awareness of the TodayTix brand & acquiring & retaining users to build up the demand side of the platform (B2C).
  • The Product Team is charged with building, maintaining & optimizing all elements of the TodayTix platform including native iOS & Android apps, a transactional website & various behind the scenes tools used to track, power & populate the consumer facing products (online & offline).

We believe in using the right tool for the job, we use:

  • Looker
  • Amplitude
  • Python, R & excel for business analysis
  • Our data warehouse is hosted in AWS Redshift
  • External vendor tools such as Google Analytics, Facebook Analytics, YouTube AnalyticsTune etc.
  • Other potential or good to know tools: Alooma, PostgreSQL, BigQuery, Segment,


  • A keen eye for detecting data trends, defects & anomalies
  • Identify opportunities & make specific recommendations based on advanced analytics to develop new strategies & improve business performance
  • Provide strategic insights derived from financial/operational, channel event and/or sales data that drive impact & increases in yield of new customers, sales or operational efficiency.
  • Operate as a member of business teams & build relationships with stakeholders & subject matter experts to identify opportunities for deep analytics on customer behavior & platform performance
  • Integrate data from various third party & first party data sources
  • Design, build & launch new data extraction, transformation & loading pipelines & processes in production
  • Build SQL Scripts for processing & analysis of data
  • Data analysis & data quality checks for completeness & accuracy
  • Maintain reporting systems

About you

  • Experience with data warehousing, dimensional modeling & ETL development
  • Understanding of AWS components & service
  • Experience in working in a Business Insights team is a plus
  • Experience leveraging customer, digital, online & offline data together to aid yield optimization or operational efficiency
  • A track record of working well with business stakeholders
  • You like to work in a self-directed environment & peers would call you curious/inquisitive

Benefits & Perks

We know the importance of balancing work & play, & we can also be found shows on & off Broadway, company outings, & happy hours downtown

  • Unlimited vacation with a focus on mental, physical, & emotional health
  • Paid holidays
  • Life/disability insurance
  • 6 healthcare insurance packages (four of which are paid in full by the company)
  • One Medical (free enrollment through company healthcare)
  • 2 vision insurance packages
  • 3 dental insurance packages
  • A plethora of office snacks (healthy & otherwise)
  • Once-a-week company lunches
  • Beverages & a gorgeous Bevi sparkling water machine
  • Brand new stunning offices in Tribeca (with insanely 'grammable sunsets)
  • Professional development budget (allocated through HR & managers)
  • Equity
  • Employee Resources Group (with dedicated budget)
  • 401k with matching up to 4%
  • Pre-Tax transit benefits (approx $500 annual value)
  • Pre-tax childcare benefits
  • Weekly happy hour (with amazing spread of cheeses, crackers, dips, & wine)
  • Complimentary tickets to shows & events (approx $300 annual value)
  • Flexible Spending Account (Healthcare)
  • Gym discount/reimbursement
  • Parent & caretaker friendly
  • Mothers Room (coming soon with our new office!)
  • Religious Room (coming soon with our new office!)
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