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Tradeshift // supply chain finance platform
Engineering, Full Time       Posted: Wednesday, June 12, 2019
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  Company Description

Have you ever worked for a company that actually wanted you to bring your whole self to work every single day?

About Tradeshift
Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes & providing them with the platform & network needed to create value from old processes like procurement, invoicing, payments, & workflow. We recognize that business is both messy & social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions.

Job Description


  • Provide in-person customer service & issue triaging
  • Manage administration, installation & troubleshooting of corporate hardware, software, & services
  • Contribute to the employee onboarding & offboarding process in Tradeshift's global offices
  • Participate in after-hours support & on-call rotations as needed
  • Work with Office/People Ops on facilities-related issues & improvements
  • Multitask & contribute to multiple projects
  • Develop & maintain documentation of hardware, systems, software, & licensing
  • Recommend improvements & enhancements to existing systems
  • Lead technical on-site project for installations & upgrades of infrastructure

What a day is like:
You will report to the IT Manager & provide end-user technical support & issue resolution, coordinatingcorporate IT services/accounts, both SaaS & on-premise.


You're perfect for this role if you:

Have 2+ years in information technology, customer support, system/network administration, or similar roles & have an outstanding attitude for customer service

You also have the following technical skills:

  • macOS/Linux/Windows workstation use & troubleshooting
  • Google Apps (G Suite)
  • Microsoft Active Directory & Windows Server 2008/2012/2016
  • SSO/identity management
  • OSI switching & routing (Layer 2, Layer 3), wireless access
  • Including: Cisco, Juniper, HP, Aruba
  • Linux server administration
  • Including: Debian, RHEL, etc.
  • Mobile device management (Casper, SCCM, etc.)
Additional Information

Our Bucharest office is full of rebels - people who like to challenge the status quo. We're a fun group always looking for ways to make an impact & we enjoy the freedom & autonomy we are allowed in our jobs.
Our culture began day one when three Danes poured their brains, heart, & guts into creating a platform that could connect every business in the world. We expect each employee to approach their work with the same amount of pride & passion. One day you might find us having a ping pong matchin the middle of the work day, & then you'll find us handing off projects to colleagues in different time zones so we can continue progress around the clock.

TradeShifters come from various backgrounds & nations, & we all thrive off challenging the status quo. We take pride in nurturing employee happiness, encouraging personal development, & welcoming teammates from all walks of life.

We value diversity & we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why you might like working here:

  • You love autonomy & the freedom to get your work done how you want
  • You like sharing your opinions & feeling like they matter
  • You want to work for a company that requires you to bring your whole self to work every day: brains, heart, & guts.
  • Ambitious international startup, & agile environment in Bucharest, Romania
  • Competitive compensation package
  • Career & professional development opportunities (workshops, trainings etc.)
  • Trips to design-camps for working with & learning from professionals in other countries
  • Flexible work hours
  • Company laptop provided
  • Medical Subscription
  • Meal tickets of 15 lei value for each working day
  • Free drinks & snacks daily, fresh fruits every Monday & Wednesday
  • Safe outdoor bike parking spot
  • Access to Bookster
  • Friendly & relaxed working atmosphere
  • Relaxing spots, games - ping pong, board games
  • Fun team-bonding events such as Team Camps, Hack-a-thons, Game & Field Days,
  • Welcome Breakfast, Happy Hours, Birthdays Celebrations & more!
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