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JUUL Labs is driving innovation in eliminating cigarettes.
Engineering, Full Time    New York, New York    Posted: Tuesday, January 29, 2019
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JUUL's mission is to improve the lives of the worlds one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco & backed by leading technology investors including Tiger Global, Fidelity Investments & Tao Invest, JUUL Labs is disrupting one of the worlds largest & oldest industries.

Were an exceptional team with backgrounds in technology, healthcare, CPG & biotech, & were growing rapidly to deliver on our mission. Were actively looking to hire the worlds best scientists, engineers, designers, product managers, supply chain experts, customer service & business professionals.


This position is located in New York City. We are also open to remote candidates located in the United States.

The Senior DevOps Engineer develops & manages software continuous deployment & integration processes, alerting & monitoring frameworks & builds & maintains the systems & network infrastructure hosted in our AWS environment.

This includes working with our high volume eCommerce platform & involves building & maintaining our dockerized environments, ensuring sufficient capacity for traffic spikes & monitoring system health & performance across the entire stack from load balancers to databases.

This position works closely with our internal software developers, external partners & service providers to ensure our systems are stable, reliable & provide a fast, responsive experience for our customers.

  • Build, maintain & optimize a multi-tier software packaging & code deployment system
  • Develop automation scripts for provisioning & auto-scaling of infrastructure
  • Ensure 99.999% uptime & availability of key production systems & supporting infrastructure
  • Monitor system performance & log data; look for precursors to issues before they become bigger problems
  • Apply aggressive systems security best practices & ensure accurate logging & alerting of security-related issues
  • Collaborate with software engineering teams to ensure smooth deployment of software changes & work with project teams on major infrastructure overhauls & upgrades
  • Stay up-to-date on all current & future AWS services & tools & provide guidance & evangelism on how best to make use of cloud infrastructure to support company growth


  • 7+ years experience managing production infrastructure within Amazon Web Services (AWS)
  • Deep experience with the Linux command line, shell scripting, automation of common tasks, & configuration of system monitoring tools
  • Expertise in setup, deployment & management of systems provisioning & configuration management frameworks such as Puppet, Chef, Docker, Terraform, CloudFormation, etc.
  • Integrated monitoring tools: Datadog, New-relic, etc..
  • Expert-level understanding of Git & software revision control & code deployment best practices; proven ability to design & develop automated code deployment scripts
  • Familiarity with LAMP/LNMP application stacks; strong knowledge of nginx configuration
  • Familiarity tuning SQL databases for scale & performance
  • Knowledge maintaining job management systems


  • Communication Listens well; expresses ideas fluently & logically; is open to input & can be depended on for truthfulness
  • Teamwork & collaboration Creates an atmosphere of openness & trust; collaborates; offers support & encouragement
  • Ability to work efficiently in a fast paced environment; can handle occasional high-stress situations with focus & determination
  • Willing to participate in a shared on-call rotation with other team members


  • Bachelor's degree in Computer Science, Information Systems, related fields or equivalent work experience


  • A place to grow your career. Well help you set big goals - & exceed them
  • People. Work with talented, committed & supportive teammates
  • Equity & performance bonuses. Every employee is a stakeholder in our success
  • Boundless snacks & drinks
  • Cell phone subsidy, commuter benefits & discounts on JUUL products
  • Excellent medical, dental & vision benefits
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