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Superfly Media Experiences will be opening a sitcom-based experiential attraction. This attraction is scheduled to operate November 21st, 2019 through January 5th, 2020. Team members must be passionate, exhibit the core values of excellence, have a commitment to safety, & value fun in everything that they do. 


This is a temporary, project-based role (November 12th January 5th)

 

What we're looking for:

 

Superfly is seeking Guest Services Operations Team Members to help guide Guests through the experience. The ideal candidate thrives in a fast-paced environment & can project a positive & welcoming image to visitors. Responsibilities include greeting Guests, selling tickets, organizing queues, taking photos, & answering questions.

 


Heres what youll do:

 

  • Greet & welcome all Guests, providing direction to them
  • Assist Guests in queueing up for their time-based experience
  • Scan tickets & handle any technical difficulties or escalate to manager on duty
  • Sell tickets to guests in standby line
  • Answer questions about the experience
  • Staff photo locations throughout the experience to assist Guests in taking photos
  • Staff docent positions to share fun facts & trivia about the exhibit
  • Direct Guests through the exhibit & maintain traffic flow & line control
  • Answer questions about the experience
  • Engage Guests in conversations & help build excitement for the experience
  • Maintain cleanliness of the area

 

Your strengths include:

 

  • Exceptional communication skills
  • Organized & detail oriented
  • Ability to multitask
  • Reliable, energetic team player with a positive attitude
  • Able to work a variable schedule including nights, weekends, & holidays


Your experience:

 

  • High school diploma (or its equivalency), some college is preferred (current students welcome to apply)
  • Previous customer service and/or cash handling experience
  • Experience using a ticketing system preferred but not required
  • Previous public speaking preferred


Why work at Superfly:

 

We are idea evolvers, people lovers, music nerds & passionate humans who are constantly striving to enhance our industry leading-work.  We have fun taking work seriously.  We are an equal opportunity employer.

 
 
 
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