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SurveyMonkey // online survey platform
Atlanta, Georgia    Posted: Thursday, May 20, 2021
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Who we are & what we do

SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, & survey feedback. Our platform empowers more than 20 million active users to analyze & act on feedback from employees, customers, website & app users, & market research respondents. SurveyMonkey's products, enterprise solutions, & integrations enable more than 345,000 organizations to deliver better customer experiences, increase employee retention , & unlock growth & innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.

More about our Brand Team

Our team of emoji-loving, collaborative, strategic designers is growing! Our group is passionate about storytelling, finding data-driven creative solutions, & (of course) visual design. You'll be joining an enthusiastic brand marketing organization to work with our design team on the development of brand-focused creative assets, such as advertising, marketing collateral, email, landing pages, & more.

What we're looking for

We're looking for a spirited & dynamic Art Director, who can lay out a vision for a campaign just as easily being able to spot some funky kerning. You also stop at nothing to create elegant solutions based on your clearly defined concepts, & you know that building brands isn't just about big moments, but also in the consistency across all deliverables. You excel at managing projects across several launches with different timelines.

You'll lead brand design efforts for our portfolio of customer experience (CX) products, including GetFeedback, working with partners like Product Marketing, Demand Generation, Content Strategy & more. We're looking for someone who will sink their teeth into strategic initiatives & represent brand. We need your curiosity & imagination as well as your passion for great design backed up by the commitment to achieve the goals you set out.

Your role can be remote, reporting directly to the Creative Director, Brand Design. By joining this team, you will step into a crucial role, helping us build our strategy to improve & accelerate growth in our CX group.

You will

  • Lead, inspire, & mentor a small team of designers & help create a design culture that is passionate about the craft.
  • Partner with the broader marketing teams to produce assets that guide & support marketing efforts, such as digital advertising, collateral, case studies, presentations, reports, email marketing, & landing pages.
  • Build out performance-driven advertising campaigns, uplevel product launches, bring amazing brand experiences to life through the web, at events, & more.
  • Create elegant experiences from concept to launch that address business, brand, & user requirements while taking existing data into account.
  • Demonstrate your design & storytelling skills- backed up by a strong point of view & an ability to present your decisions with solid rationale.
  • Help in quarterly planning & creative resource management.
  • Give direction & feedback to vendors, agencies, & freelancers.

You have

  • An excellent portfolio of work showcasing your brand storytelling, B2B prowess, & craftsmanship
  • 7+ years of relevant work experience in the creative field, demonstrating excellence in web, digital advertising, events, sales support, & campaigns
  • 1+ years of experience managing teams
  • Expertise with Adobe Creative Suite (Photoshop, Illustrator, Indesign), Sketch/Figma, & GSuite (Google Slides/Sheets)

What we offer our employees

SurveyMonkey is a place where the curious come to grow. By advocating inclusion into our processes, policies, & culture for our 1,000+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can excel. We've won multiple awards & received recognition for our forward-looking policies, including extended parental & bereavement leave, vendor benefits standards, & Take 4 sabbaticals.

SurveyMonkey was recognized by Great Place to Work & FORTUNE as a top workplace in 2018 & 2019, & we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 & the Forbes Cloud 100.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, & inclusion efforts here.

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