Affirm is reinventing credit to make it more honest & friendly, giving consumers the flexibility to buy now & pay later without any hidden fees or compounding interest.
Associate Technical Account Managers at Affirm delight our merchant partners every day with friendly, smart & useful help. You will work with partnered merchants to drive usage of the Affirm platform for increased adoption, customer satisfaction, & growth. You will also help them not only to avoid pitfalls, but to take advantage of more of Affirm's offerings.
You will become a product & payments expert, viewed by our clients as a trusted partner where they can reliably get quick & correct information. You will work cross-functionally with Affirm's Sales, Client Success, Operations, & Engineering teams to provide clients with quick solutions, troubleshoot account issues, & build internal processes that scale.