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Critical Mass // digital experience design agency
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The Critical Mass technology team is looking for an experienced QA Specialist to join our team. We are an experience design agency with a focus on the customer, which means that multi-discipline collaboration is at the heart of our process. An Intermediate QA Specialist works closely with the QA lead & QA teammates, subject matter experts, project managers, designers & developers to ensure QA standards are met & projects delivered to the clients satisfaction. They provide execution of QA tasks with speed & accuracy for the overall agility of the QA team

Please note that this position is marked as a short-term W2 Project Employee.
This position can be done remotely depending on location within the US.

You Will:

  • Be co-responsible for the quality of projects based on the requirements & design specifications
  • Apply industry standard testing methodology, strategies, & best practices
  • Create defect tickets based on test findings & track fixes to completion
  • Attend daily stand ups or scrums on behalf of the team
  • Communicate testing status, results, issues, & risks to project team members, & QA management through a variety of channels
  • Create & maintain testing documentation such as the test plan, test cases, test data & testing progress checklists
  • Direct junior team members on testing practices & tasks as required

You Have:

  • 2-4 years of experience in software quality assurance
  • Experience in Agile methodologies for software development
  • Experience working with local & offshore teams
  • Understanding of the project life cycle & standard practices for a varity of test types
  • Experience developing test cases for functional & non-functional testing based on project requirements

You May Have:

  • Bachelors degree in software engineering, project management, business, or related field
  • ISTQB or other QA industry Certification
  • Familiarity with collaboration & issue tracking tools such as Box, Jira, Confluence
  • Experience in level-of-effort estimation & team management

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

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