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Rapp // innovators, integrators & implementers
Sales, Full Time    New York - RAPP    Posted: Friday, January 15, 2021
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RAPP New York is looking for an Account Operations Supervisor

to join our award-winning Account Management team.


Our purpose

We are the agency absolutely, utterly, fiercely focused on the individual. We use our data, technology & creative smarts to make meaningful, connections with every single person a brand knows.

As a guiding ethos, RAPP stands up for Individuality. So much as, thats in our agency value proposition. Were committed to racial justice, equality, representation, & unbiased economic opportunity, because we know that the strength of our diversity helps us create our best work. And we believe in harnessing the strength of all our Fiercely Individual people, & the differences among us, because thats the surest way to positively impact our business & network culture.

Our family

We are a member of Omnicoms Precision Marketing Group (OPMG) focused on digital & CRM marketing.

Our home

If we learned anything this year, its that our organization truly can implement a work where you work best philosophy.  We still have physical offices, and, if theyre open, you are welcome to use them whenever you like. RAPP is located in the historic News Building , at 220 E. 42nd Street, where Christopher Reeves Superman was filmed. 

No pressure, though - if you arent comfortable with coming in while COVID-19 plays out, you can still work where you work best. That said, while we do have our work where you work best philosophy. We legally have to care about what state you claim permanent residency in (its a tax thing). So you do need to claim residency in New York, New Jersey, or Connecticut but, if youre a resident of somewhere else, lets talk about it.

Our clients

From binge watching to business building & everything in between, we provide smart solutions for companies like Lilly, Charter, & American Family Insurance.


You are the day-to-day manager of the client relationship, overseeing MLR processes & submissions, managing ad ops requirements & driving overall program success through strategy, creative delivery & deployment.

You understand the client business & regulatory requirements, connecting strategy to brief to execution to compliance.

You are the MLR SME (Subject Matter Expert) in the agency. You know the claims as well as the copywriters & the brand colors as well as the art directors, & from MLR consultations to 2253. Your reputation & that of the agency are inherently intertwined, & thanks to you it is impeccable.

You are part of the team responsible for implementing digital ad campaigns in partnership with our Analytics Enablement team & media agency / Integrated Agency Partner. You not only ensure that ads are properly submitted for MLR process approval, but that they arrive safely, to reach best possible performance through tagging, taxonomy & quality control.

What else? Maybe you're a Settlers of Catan master, or a regular Moth participant. Or maybe you spend your spare time tinkering with your time travel machine. We want to know what makes you, you.

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