At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life & over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase & Robinhood to Fortune 500 enterprises like American Express, PayPal, JP Morgan Chase & Wells Fargo. Founded in 2012, Plaid has raised $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark & NEA, as well global financial institutions such as Goldman Sachs & Citi. But we're just getting started.
The Growth team at Plaid combines deep technical, product, & industry knowledge to help our customers build & scale amazing applications. We believe that the way consumers & businesses interact with their finances will drastically improve in the next few years.
Plaid is looking for an experienced customer-facing professional to manage our relationships with some of the largest names in fintech & financial services. The right candidate is a natural at building strong partnerships & has demonstrated success owning & growing customer relationships (cross-selling/up-selling, increasing utilization) with major enterprises.
You will be the primary point of contact for your customers & will work with them on all stages of integrations, scaling, product expansion, & account management to ensure impeccable service & thoughtful guidance on how to get the most out of Plaid's offerings. You must be motivated & take a hands-on approach to understanding our clients' businesses, strategic goals & how they define success with Plaid's solutions.