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Job Description: 

As the Field Training Specialist for Factor_, you will be responsible for developing & executing onboarding & recurring training programs for all new & existing kitchen & fulfillment staff across our three operations facilities. You have the autonomy to identify training gaps & develop a plan of execution to ensure all employees are operating at their full potential.

You will

  • Facilitate group & individual instruction & training covering a range of technical, operational, and/or management areas 
  • Partner with department leaders to identify & prioritize technical & skills gaps, work with subject matter expert to learn the gold standard process/behavior
  • Develop training curricula and/or recommend or utilize vendor programs that meet instructional goals & objectives
  • Formulate training outlines & determine instructional methods that fit specified training needs & effective delivery such as individualized training, group instruction, lectures, demonstrations, meetings, & workshops
  • Select or develop training aids including training handbooks, demonstration models, multimedia visual aids, computer tutorials, & reference works
  • Perform administrative functions necessary to document training programs & track employee training & progress
  • Manage technical training events including arrangement of equipment procurement, room reservation, & facilities requests.
  • Evaluate effectiveness of training programs for incorporation of taught skills & techniques into employee work behavior & revise accordingly
  • Communicate & work with managers & supervisors to coordinate & schedule training
  • Stay abreast of the new trends & tools in employee development

You are able to...

  • Design, develop, implement, & evaluate training plans, curricula, & methodology
  • Communicate effectively both written & verbal, & to listen, question, interpret, & clarify
  • Present complex information & respond to questions from a variety of audiences
  • Solve practical problems & detect or identify training problems
  • Remain organized & produce accurate, detailed, & high-quality work in a fast-paced environment
  • Manage time efficiently & perform crucial tasks in a timely fashion
  • Work flexible schedule including nights & weekends

At a minimum, you have...

  • Bachelors degree & 2+ years of professional experience, preferably in technical training in a regulated environment
  • Proficiency with computer hardware & software
  • Advanced skills in Microsoft Suite & Google Suite
  • Experience in the Food & Beverage industry preferred
  • Bilingual in Spanish
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