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1010data // cloud-based platform for big data discovery & data sharing
 
New York or Remote    Posted: Thursday, December 02, 2021
 
   
 
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JOB DETAILS
 

1010data values:

  • Integrity: Doing the right things for the right reasons
  • Agility: Adapting & thriving in a dynamic environment
  • Teamwork: Combining our strengths to do amazing things
  • Passion: Channeling enthusiasm to drive excellence
  • Creativity: Unleashing curiosity to defy the norm

About the role:

As the Customer Solutions Analyst you will provide technical solutions & enablement to our customers. The Customer Solutions team designs, builds, & supports solutions for our customers, integrating 1010datas database & platform within web applications. Team members are technical & domain experts who work with both external clients & internal groups understand how 1010data can be used to solve real world problems & build out analytic tools to help provide solutions to those problems & generate value for our clients. Team members at 1010data think on their feet, are problem solvers, & self-starters who offer a unique perspective, synthesizing insights to solve real world business problems through technology.

This role is not sponsorable

What you will take on:

  • Identify opportunities to solve business problems with analytics & collaborate to build solutions
  • Design & build prototype applications to gather first iteration feedback. Build out of these designs will vary in depth based on the level of detail required to solicit feedback
  • Demo prototypes to internal & external audiences
  • Guide client-based projects & SOWs requiring custom build out for clients
  • Ensure all products & solutions used by customers are appropriately supported, providing great end-to-end customer experience across all stages & touchpoints in the customer journey
  • Help to establish innovative concepts, promote new products & solutions ideas, & work cross-functionally to align customer interests with business objectives while encouraging problem-solving, strategic thinking & customer-orientation amongst the team
  • Leverage existing & additional relevant technologies to enhance reporting & analytics
  • Help disseminate training among the CX department, focused on keeping employees abreast of the necessary skills to implement & support the products our client use

What you already have:

  • Bachelors Degree required
  • Minimum of 2 years working in a data analytics or similar role
  • 1+ years working in the Retail and/or CPG data analytics environments
  • Working knowledge or experience with SQL & other databases, especially for large data sets
  • Experience designing & building application interfaces; Experience with JavaScript & Vue is a plus
  • Experience establishing & maintaining relationships with individuals at all levels of the organization & fostering communication across teams
  • Ability to utilize strong problem-solving skills to work through complex challenges
  • Experience presenting to clients & demoing new applications

About 1010data:

For more than 20 years, 1010data has helped financial, retail & consumer goods customers monitor shifts in consumer demand & market conditions & rapidly respond with highly targeted strategies. The 1010data Insights Platform combines market intelligence, data management, granular enterprise analytics, & collaboration capabilities to empower better business outcomes. More than 900 of the worlds foremost companies partner with 1010data to power smarter decisions.

You can find this on the Company page of 1010data at https://1010data.com/company/

We are an equal opportunity employer & value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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