Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Coatue Management, Altimeter Capital & Franklin Templeton to join earlier investors Sequoia Capital, Benchmark, & Index Ventures in the recent Series E financing of a combined $250 million at a $4.5B valuation. Our product has been adopted by Fortune 100 customers across all industries, & we're being led by the best in the space-our founders were the original creators of Apache Kafka. We're looking for talented & amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!
Confluent's Customer Onboarding Team is focused on showing our customers love by expediting their path to value in their subscription. We are change management agents, & trusted advisors to customers spanning across all countries,industries, & roles. We are also drivers of change within our own organization, contributing to many strategic initiatives impacting the companies long-term growth & success.
We are looking for an experienced & passionate Onboarding Manager to aid in building out a best in class global onboarding program.
Our Onboarding Manager will be a customer obsessed hands-on leader who loves getting into the details while also being able to think & act strategically. The OM will be responsible for the ongoing development, program & operational management, & scale of the onboarding program.
You will be responsible for working cross-functionally across sales, marketing, & operations to define & implement Confluent's customer onboarding strategy at scale. This role will be instrumental in collaborating with CS leadership to define the future vision, strategy, & roadmap for Confluent's onboarding services.