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Medallia // customer experience management SaaS
Remote, United States    Posted: Wednesday, August 19, 2020
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, & Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

About The Sales Team
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecoms, Retail, Hospitality, & Automotive industries. Our team is responsible for winning the trust & building long-term relationships with our impressive customer base: 4 of America's 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, & 3 of the world's top luxury car brands.
A team of consultative Sales professionals, our mission is to create a legendary team & establish a reputation across enterprise software for sales excellence, career growth, & fun.

Area Vice President, SLED
As Area Vice President, SLED, you will sit on the Americas Sales Leadership team & operate as the General Manager for the SLED team. You will:

Set the vision, strategy, & tone for the SLED vertical.
Own, drive, & accurately forecast new software bookings, retention, & up-sell/cross-sell
Inspire, develop & retain high-performing Regional Directors & Sales Directors
Attract, recruit, & hire future Enterprise Sales Leaders & President's Club attendees
Lead key members of the Sales Ecosystem (such as Solutions Consulting, Account Management, & Inside Sales)
Build & execute relationships & go-to-market strategies with key Medallia partners such as management consulting firms & global system integrators
Run an operationally sound sales team
Partner internally with Sales Ops & Marketing to continuously improve our sales approach & win rate
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