Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences that respect the user's time, privacy, & ability. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 70 nationalities in offices across the world, including New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, & more.
Since the beginning, we've developed a reputation for helping leading companies better understand & build trust with their customers. In that time, we've been recognized by Frost & Sullivan as a Global Company of the Year, & by Wired Magazine as one of Europe's hottest startups. In May of 2021, we raised $500M in Series E funding, but we're not stopping there.
To reach our ambitious goals for the future, we will be nearly doubling the size of our global workforce in the next 2 years. Want to learn, innovate & contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! #WeAreCSquad
At Contentsquare, we put the customer at the heart of our business! That is why we need you - an exceptional Head of Customer Experience who will provide outstanding service to our existing clients & ensure our clients become our product ambassadors.
We are looking to hire talented individuals who take pride in everything they do, build trust & care for the people around them & have the desire to develop themselves. This role will predominantly support our Sales, Product, Customer Success, & Marketing teams. This role will be responsible for working with our customers, involving them in our decision process, providing them with the best experience & CS solutions possible, relying on them to advocate our prospects. In this unique role, you will build Customer Experience programs & events in France, from our Paris office, & collaborate with our WW Customer Experience team in our global offices.