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WorldRemit // digital money transfer service
 
Engineering, Full Time    London    Posted: Thursday, August 22, 2019
 
   
 
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JOB DETAILS
 

Who are we?

WorldRemit is changing the way people send money abroad. Weve taken something complicated & made it simple. Tap the WorldRemit App or click on our website & your international transfer is made to a bank account, cash pickup, Mobile Money, or airtime top-up. Founded in 2010, we send international remittances from 50 countries to more than 150 countries & we continue to expand our footprint.

Using WorldRemit is easy because we do the hard bit, connecting hundreds of banks, money agents, mobile operators & payment systems around the world. These were never designed to work together, but WorldRemit makes it happen.

WorldRemit has grown on average by 50% year on year & is now processing over 3bn of remittances on an annualised basis. We have raised c.$200 million in funding, currently employ over 750 employees & have offices in London, USA, Philippines, Poland, Australia, New Zealand, Canada, Japan, Hong Kong & other locations.

The journey is just beginning. We believe in faster, simpler, more accessible money transfers. That means building better products & services for our customers.

Changing the world isnt easy so we only hire the most talented people. You need to think differently, believe in new solutions to old problems, & have the drive to make them happen. We aim to attract, retain & develop people that can bring to life our values:

You can learn more about our culture & how we work by watching this video on our Careers page

https://www.worldremit.com/en/careers.

About the Role

Based in London, you'll be part of our Corporate IT team, you will be involved in the first & second line support of all end user computing technologies & tools for a team of ~800, whilst playing your part in supporting other office service desk team members & delivering Corporate IT projects.

The core focus of the role will be around the cloud based enterprise technologies, virtualized server, networking & security components in London, but also supporting other APAC satellite offices, as well as supporting global Corporate IT initiatives.

This is a great opportunity for an Engineering expert to play a pivotal role in scaling a global "cloud first" FinTech organisation in a vibrant, exciting, fast-growing business.

Responsibilities

  • Provide critical desktop support to ensure all technology (Windows & Mac) is being supported & kept available across Desktop, Printing, Email, Server, Wi-Fi, remote office networks & desktops services
  • Assist in procuring & rolling out hardware for all London & other office locations
  • Create & review the desktop & phone build process
  • Ensuring all file servers are backed up weekly
  • Maintain all corporate Active Directory accounts including exposure to Azure or
    AWS back office technologies
  • Provide Office 365 & GSuite admin support
  • Provide remote desktop support
  • Assist with networking & patching configurations
  • Be involved with new projects within the Corporate IT infrastructure & security team

Summary of required experience & attributes

  • 3 years of relevant service desk/desktop engineering experience
  • Experience with Windows & Mac technologies (Linux will be additional advantage)
  • Experience with JIRA or any service desk software such as Zendesk, Remedy, Service Now, etc.
  • Advanced Windows Server knowledge
  • Strong networking skills (TCP/IP / DNS)
  • Solid Active Directory Experience (GPO configurations)
  • Proficiency in scripting & automation technologies e.g SCCM/ Ansible/ Powershell
  • Experience with O365 & Google Suite cloud platforms
  • Experience with Network Print Servers aka Follow Me printing solution
  • Advanced Windows server/Linux/Ubuntu
  • Understanding of AV & IM technologies
  • Experience with Microsoft Intune
  • Strong eye for security technologies & its importance within a global corporate IT setting
  • Comfortable working autonomously
  • Strong customer service experience & friendly attitude
  • Good documentation skills - able to plan, track & implement projects
  • Cultural fit We are known for our low ego, non-hierarchical & collaborative culture, always eager to help & support internal users with solving problems
  • Looking for someone with the aptitude & ability to learn & grow with the company & tech stack, loves challenges & a dynamic environment
  • Team player, collaborative & cooperative mindset

Key Details

Duration: Permanent
Location: Victoria
Salary: Competitive
Start Date: ASAP

Benefits

  • Life assurance of 3 times your salary, should the worst happen.
  • Pension scheme offering 8% matched contributions.
  • Private medical & dental care plans.
  • 25 days holiday plus bank holidays, rising to 28 after 3 years.
  • Free breakfast & fruit every day & Friday afternoon tea drinks & nibbles.
  • No formal dress code.
 
 
 
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