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New York    Posted: Monday, March 11, 2019
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About the Role

The Senior Program Manager of Legal Systems will be responsible for the execution of the process, programs, & technology for global projects, dedicated to assisting with the planning, development, communication, & implementation of the teams programs that span across business functions, product line, & regions across the globe. The successful candidate will act as an advisor to Legal Leadership, Executive Management. They will be responsible for establishing project execution frameworks, identifying process improvement & optimization opportunities in order to ensure all project objectives meet expectations & align with the organization goals required to support a hyper-growth, dynamic environment & fulfill WeWorks mission to create a world where people work to make a life, not just a living.

About You

Youre an out-of-the-box thinker with deep technology roots; a well-organized self-starter who is eager to jump in feet first. Youre someone who has implemented major systems & transformed the way people do their work. You have expertise working with Legal Teams & can listen to what a customer says they want, prioritize, & help determine a real solution to their problem. You bring a proven history of initiative, self-direction, creativity, the ability to meet deadlines, & evidence that you are a top performer in your current role.


  • Establish effective governance, engagement, & oversight across the organization to ensure organizational business goals are defined, prioritized, monitored, & communicated at regular reporting cadences.

  • Lead, influence, & motivate cross-functional stakeholders at varying leadership levels & deliver business value through standardized methodologies, technology, & best practices in project delivery.

  • Demonstrate the ability to partner with Executive Leadership in a matrixed organization in order to execute the Legal organizational strategy by driving key decisions, resolving complex problems, & meeting/exceeding all expectations.

Execution of Tasks

  • Demonstrable experience adhering to tight schedules & working with others to ensure everyone is on track to reach their assigned goals within the allocated time frame

  • Design & implement technology strategy that furthers the strategic goals of the Legal Team

  • Prioritizes technology investment based on legal service delivery goals

  • Design & execute process across teams, products, & services to deliver project scope by utilizing expertise in project management methodologies, tools, & techniques.

  • Contribute to the planning, development, & global implementation of the cross-functional Legal Systems transformation projects across the entire company

  • Deliver complete project solutions or significant components of larger, more complex projects or programs utilizing the Agile Mindset.

  • Design project execution around motivated teams iteratively driving to a common goal & focusing on continuous improvement.

  • Responsible for developing & overseeing technology usage, creation, storage, & sharing of information (e.g., legal research, transactional documents, historical information

Key Responsibilities

  • Develop high performing project teams through ongoing opportunities for mentorship, training, & coaching.

  • Be an inspirational leader who is a trusted for quality project execution & delivery.

  • Drive a customer service mindset measuring success using goals, metrics, measures, & countermeasures.

  • Develop best-in-class Legal Systems transformation project strategies, methods, tools, metrics, & training.

  • Be an agent of change & an innovative problem-solver who can generate scalable solutions to business problems with speed, agility, & high quality.

  • Leverage SaaS solutions to automate business processes securely & efficiently at scale.

Skills & Professional Requirements

  • Bachelors degree in computer science, business, or a related discipline required.
    Experience leading complex global business transformation projects in an Executive facing role.

  • 6+ years of relevant professional experience, with a minimum of 1 year as a consultant responsible for transformative project delivery at either a best-in-class global company or high growth startup.

  • Experience managing large sized projects or programs or a portfolio of large projects where there is significant complexity, visibility, priority, & risk to the business.

  • Track record of regular interaction with senior-level executives is required.

  • Demonstrated track record of successfully transforming global enterprise business processes that touch multiple corporate functions.

  • Experience with SDLC, ITIL, Agile, Sarbanes-Oxley Technology Controls required.

  • Experience with G-Suite, Atlassian, Slack, Zoom, NetDocuments, SimpleLegal, & contract management solutions are highly desirable.

  • Certifications such as Lean Six Sigma & Agile recommended

Critical Skills & Behaviors for Success

  • Gets things done, with both a short & long-term view in mind.

  • Pragmatic & outcome-oriented, leveraging data to make decisions.

  • Thrives in a fast-paced, Agile environment with exceptional organizational skills & ability to re-prioritize on a consistent basis.

  • Exemplary planning & organizational skills, along with a high degree of detail orientation.

  • A hands-on & adaptable leadership style with a commitment to driving results.

  • Thought leader for peers, clients, as well as a team, getting to root causes of issues.

  • Can play high & low, operating at both a strategic & tactical level as needed.

  • Optimizes operations while being strategic & innovative about solutions.

  • Strong presenter, demonstrating the aptitude of communicating clearly & effectively to upper management & all levels across departments.

  • Demonstrate Servant Leadership in all aspects of management & facilitation.
    Provide coaching & learning opportunities to teams ensuring leading-edge practices.

  • Influential to Executives, colleagues, & peers coming from a we orientation.

  • Highly collaborative with the ability to build trusting relationships across a diverse, global workforce with an understanding & openness to different cultures to be a leading example of a global citizen.

  • Known for honesty & integrity.

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