We've built Mode from the ground up to be the best analytics platform for Analysts & Data Scientists. As we've grown, an increasingly broad audiencepeople on teams from Finance to Operations, Marketing to Engineering, & everything in betweenhas begun to use Mode to collaborate with analysts & use data in everyday decisions. For our 500+ customers, Mode is the central place where data experts & domain experts can come together to make sense of data at the rapid pace of business today.

As a Senior Sales Engineer at Mode, you will serve as a technical guide & advisor to prospective customers. You will bring advanced solutioning skills & subject matter expertise to connect customer needs to Modes value. You will be the analytics expert deployed with our sales team to win new customers & drive revenue growth. Your insights from the field & market perspective will influence our product roadmap, ensuring you play a key role in our commitment to customer excellence. 

What you'll do

• Become an expert in the features, benefits & application of the Mode platform
• Arrange & conduct face-to-face & web-based meetings as necessary to support pre-sales activities (e.g., discovery, requirements analysis, presentation/demonstration, etc.) with customers & prospects
• Develop & deliver engaging Mode presentations & product demonstrations that range from standard to custom. Using the Mode platform, quickly & expertly generate compelling, interactive visualization.
• Bring thought leadership to our customers
• Implement the Mode platform for Guided Evaluations & White Glove scenarios where customers evaluate in cloud based environment
• Research new technologies, tools & methodologies as they emerge that may be applicable
• Communicate daily with sales teams regarding sales activities & tactics to support our customers.
• Be the customer advocate & liaison for product management & development
• Support the sales teams readiness in the use of the Mode platform
• Provide proactive support to customers & prospects
• Backup the post-sales Solutions Engineering & Technical Support staff as needed

What we look for

• Experience in a technical customer-facing role in sales engineering, solutions engineering, solutions architecture and/or consulting into the data analytics / business intelligence market
• Knowledge of data analytics & visualization; experience in SQL, Python, and/or R; Cloud technologies (e.g., AWS, Azure, Google); ETL (e.g. Stitch, Fivetran); Database/Warehouse (e.g., MySQL, Snowflake, PostgreSQL, Redshift, Cloudera); REST APIs & Webhooks
• A focus on achieving winning customer outcomes & a deep love of a consultative selling approach
• Innately curious
• Proven track record of leading from the front & work in a highly collaborative environment
• Superb communication & listening skills
• Ability to work independently, but align actions for the greater good of the team. Must be a multi-task master with the ability to prioritize well in a fast paced, dynamic work environment
• A passion for data!
• Alignment with Mode's values

About Mode
Mode is a collaborative analytics platform that brings teams together around data to make game-changing decisions.

In everything we do, we strive to put the people we do it for first. This starts internally: together we're building a culture that embraces diversity & learning, humility & gratitude. At the same time, we try not to take ourselves too seriously & strive for a healthy balance between work & personal pursuits.

Benefits you can expect as a Mode employee:

• Generous, flexible PTO & family leave
• Flexible work scheduleswe trust you to know what will make yourself most productive
• Excellent health coverage for team members & their families (Mode pays the 100% of the premiums)
• Supportive work environment & a manager who is focused on your professional growth
• Company events that highlight our team's passions & hobbies

Mode is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. For California residents please review our CCPA Privacy Notice linked here.