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Chownow // ordering platform for restaurants
Product, Full Time    Los Angeles, CA    Posted: Wednesday, November 11, 2020
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Are you passionate about loyalty programs, consumer marketing strategies, & e-commerce tactics? Do you love figuring out new ways to connect with customers? Do you thrive on parsing data & optimizing products based on the value they're generating? Do you delight in leading small teams to big success? If you've answered yes' to these questions, then read on. We might just have the role for you.

About Us:
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America - via websites, Google, & through branded iOS & Android apps - & we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, & equitable with our restaurant partners. And the same goes for our workplace.

Diversity, teamwork, & mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we've created over 18,000 apps for our restaurant partners - something that's never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, & grow will only increase. If this sounds like the kind of workplace, & the kind of mission, that appeals to you, we'd love to talk.

Learn more by checking out our reviews on Glassdoor (they're excellent). Together we can preserve neighborhood flavor, one restaurant at a time.

About the Position:
As our Principal Product Manager responsible for our Loyalty & Marketing programs, you will define, build, launch, & maintain a suite of online loyalty & marketing tools that will help restaurants grow their business by strengthening relationships with their customers. You will be responsible for setting the product vision as well as executing on the overall product strategy. As a representative of the Product organization across the company, you'll partner with teams across the organization to identify new areas of opportunity for us to explore. You will have a high level of responsibility & influence over strategic company priorities.

This is an exciting opportunity to lead the development of new products & features that will directly impact our restaurant partners. You'll help us integrate with strategic partners including Square, Apple, Google, Yelp, & DoorDash. We're currently processing over $1b in food sales annually with over 3 million monthly active users, & we're excited about where we're taking things from here.

This position reports directly to the Senior Director of Product Management & can be located at our Los Angeles Headquarters, our Kansas City satellite office, or any remote location of your choosing within the four U.S. time zones.

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