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Critical Mass // digital experience design agency
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Critical Mass delivers a next-gen suite of services for our clients, utilizing dynamic creative optimization to deliver creative engineering, intelligent automation, & technology expertise with a highly scaled operational model for our clients. We are seeking a full time, Associate Creative Engineering Director to work alongside Executive Creative Engineering Director to lead as an architect, influencer, & manager within our cutting-edge creative automation team. With a holistic view & understanding of an overall campaign/ecosystem, the ACE will direct a team of designers to format & build complex creative frameworks to enabled at scale production of content for our global clients. These frameworks will adhere to both best practices & client brand standards. This individual should love data as much as they love good design. The ideal candidate will be excited by the possibilities for innovation found between understanding how data can influence design & how clever design can drive data results. This individual is detail-oriented, organized, & pragmatic. They also live to solve puzzles. Partnering with creative, account, strategy, & media teams, they will use their knowledge of digital platforms to influence test-and-learn approaches & anticipate how creative can be evolved for the better.

Your will:

  • Lead, mentor & grow the Production Design team toward quality, consistency, and excellence by understanding skill sets & personalities of team members to find areas for opportunity & ensure projects are cast with the best talent
  • Lead from a production POV, DCO efforts that span from display all the way into video.
  • Support the performance review process with regular team meetings, portfolio reviews and 360 bi-annual feedback.
  • Collaborate with the Creative Team to bring their ideas to life with best practices and brand standards being top of mind.
  • Collaborate with other discipline team leads to coordinate their requirements & needs within the system.
  • Collaborate with 3rd party vendors that may be supporting any effort within their proprietary MarTech.
  • Collaborate with world class in-house brand studios & their leads.
  • Create production solutions elevating our abilities to create.
  • Create scalable programs that will enable performance marketing campaign to easily scale & be manipulated into testing frameworks.
  • Create regular opportunities to stay current within the tech stack of production design tools, including platforms focused on creative automation & latest trends in the design & advertising industry.
  • Create a positive environment where creativity & positivity can flourish every day.

You have:

  • Advanced English Proficiency (B2+ reading, writing, & conversation)
  • 9+ years relevant experience in a high-velocity production studio, digital design production shop, and/or agency organization.
  • Advanced proficiencies within Photoshop, Illustrator, & InDesign, with practical knowledge of Adobe Creative Suites ecosystem of content creation software.
  • Advanced proficiencies in Figma
  • Experience in DCO frameworks.
  • Experience building & mentoring highly productive teams.
  • Experience in high-scale output & design & a proven track record driving new initiatives through an organization.
  • Experience with content at scale technologies.
  • Experience working in a dynamic, fluid, & ever-changing environment
  • Bachelor's degree in Graphic Design, Visual Design Advertising Design or related field or equivalent experience in advertising and/or digital agencies or startups is a plus.


What We Offer:

  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Access to online services for families & new parents
  • End of year closure days (not deducted form vacation balance)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • And more


At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible!

Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.


Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

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